Senior Associate, Innovation & New Bets - Strategy & Operations

About The Team

DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences.

About The Role

We're bringing SaaS products to market for our merchant partners targeted at 1/ helping them build deep, rich relationships with their customers and 2/ surfacing their brand in the way that lands with potential customers — and we need someone who can help us bring these to market in a way that resonates and drives adoption.

Preferred Qualifications

• You've brought a product to market before — or been close enough to the process that you know what it actually takes (not just the framework, the work)
• You're genuinely curious about the product. You'd ask for a demo before you started strategizing about go-to-market
• You can sell. Not "support the sales team" sell — actually get on a call with decision makers, understand their problems and objections and influence them
• You're comfortable with ambiguity. These products are at different stages. Priorities shift. You'll need to manage context-switch between building a prototype, standing up a new merchant facing process and troubleshooting a merchant issue in the same afternoon
• You use AI tools to give yourself leverage. You build workflows in Claude Code, automate analysis, and use AI to move faster than someone without those tools. This is how you operate day-to-day, not something you're "interested in exploring."
• You have a strong personality and build rapport easily. You can work with opinionated, direct stakeholders and hold your own without being combative
• You'd rather go talk to an end customer than sit in a room theorizing about what they want

Required Qualifications

• You've done some version of consultative selling — whether that was your title or not
• You have real product curiosity (you dig into how things work, not just how to position them)
• You can build and test a pricing or GTM hypothesis, not just present one
• You're fluent with AI tools (Claude Code, Cursor, similar) as part of your daily workflow
• You can write clearly, present persuasively, and hold a room with senior stakeholders
• You're comfortable spanning enterprise and SMB segments — different merchants, different motivations, different sales motions

This Role Is NOT for You

• You need structure handed to you. There's no established playbook, no onboarding curriculum for the products, no "here's how we've always done it."
• You're more comfortable analyzing than doing. This role requires you to build things, sell things, and make decisions with incomplete information — not write recommendation decks.
• Your AI fluency means using ChatGPT to wordsmith emails and polish slide decks. We mean something different: using tools like Claude Code to build workflows, automate repetitive analysis, and give yourself operational leverage.
• You operate better on an island. The cross-functional partners here are smart and opinionated. You need to build trust and navigate these relationships both internally and externally.
• You want a clearly scoped lane. This is a Swiss-army-knife role across multiple products at different stages. If you want to go deep on one thing, this will frustrate you. We expect this position to be filled by 4/26/2026.

Pay & Benefits

• Base salary range: $87,000—$128,000 USD

• Comprehensive benefits package including:

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • vacation and paid sick time

• Additional benefits include:

  • medical, dental, and vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • mental health program

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.