Senior Associate, Informatics PM/BA

In a world driven by rapid knowledge creation and supported by advanced technology platforms, Pfizer's digital and 'data first' strategy aims to accelerate the development of impactful technology solutions for research, development, and medical functions. By fostering collaboration and information sharing through business technology, we strive to help employees discover the best healthcare solutions for our patients.

About the role

As part of a team of innovators, you will play a crucial role in maintaining our systems and ensuring the security of our information. Your expertise in informatics will be instrumental in advancing R&D by developing, supporting, and validating computer systems. You will generate high-quality assay data within a regulated cGLP (current Good Laboratory Practice) laboratory environment to bolster Pfizer’s research initiatives and streamline processes. Leveraging your technical and documentation prowess, you will ensure regulatory compliance for the Research Department’s software solutions.

Responsibilities

• Partner with functional assay leads, operations leads, laboratory SMEs, and informatics partners to understand business needs and translate them into info system solutions.
• Elicit, document, and maintain business and end-user requirements for new solutions and enhancements to existing solutions.
• Support solution design discussions by ensuring proposed system functionality aligns with laboratory workflows, operational needs, compliance expectations, and end-user requirements.
• Project manage assigned system initiatives through the solution development lifecycle, including requirements gathering, design review, testing, validation readiness, deployment support, and post-implementation follow-up.
• Develop, review, and execute user acceptance testing activities to confirm system functionality meets approved business and end-user requirements.
• Guide end users through testing activities, support test execution, document results, capture defects, and coordinate issue resolution with the technical teams.
• Generate, review, and maintain documentation supporting validated systems, including requirements, test scripts, SOPs, change controls, and related project deliverables.
• Facilitate regular project meetings with business stakeholders and technical partners to review priorities, status, risks, decisions, and action items.
• Collaborate with quality, validation, laboratory, and technical teams to ensure system deliverables are aligned with regulated system expectations.
• Maintain strict compliance with departmental, site, and corporate training, quality, and safety requirements.

Requirements

• MS/MA in a science-related discipline such as computer science, mathematics, or biological science with 1+ years of hands-on industry experience. Or BS/BA with 3+ years of hands-on industry experience.
• Understanding of solution development lifecycle activities in a regulated or quality-driven environment.
• Strong written and verbal communication skills.
• Strong organizational skills with ability to manage multiple priorities, timelines, and stakeholders.
• Proficient in Microsoft Office 365 applications.

Preferred Qualifications

• Experience supporting validated systems in a pharmaceutical, biotech, laboratory, or regulated environment.
• Familiarity with laboratory informatics systems such as LabWare LIMS and statistical analysis applications such as SAS.
• Experience creating documentation such as requirements, test scripts, traceability matrices, SOPs, or user guides.
• Experience working with cross-functional teams across business, quality, and technical organizations.
• Working knowledge of SQL and basic understanding of computer programming language.
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

Schedule

• Occasional evening and weekend work to meet critical deliverables.
• Work Location Assignment: Hybrid

Pay

The annual base salary for this position ranges from $82,700.00 to $137,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10.0% of the base salary.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holiday, and personal days.
• Paid caregiver/parental and medical leave.
• Health benefits to include medical, prescription drug, dental, and vision coverage.
• Relocation assistance may be available based on business needs and/or eligibility.