Senior Associate Director of Residence Life

About the role

The Residence Life Office is looking for a dynamic and energetic individual to join the team. The position supports the development of residential communities that promote student success, wellbeing, and belonging.

Responsibilities

• Oversee the planning, implementation, and evaluation of case management within the residential communities, including student conduct, conflict response, coordinated CARE and BTMT support, follow-up interventions, and the day-to-day needs of residential students.
• Oversee the residential climate reporting system, ensuring timely review, coordinated follow-up, and consistent reporting processes that support institutional compliance and operational effectiveness.
• Foster meaningful faculty and staff engagement in residential communities through collaborative initiatives that enhance student learning and community development.
• Participate in the evening and weekend senior Residence Life on-call rotation and respond to crises, emergencies, and critical incidents affecting residential communities across twelve residential campuses.
• Serve as the primary Residence Life liaison for residential commonwealth campuses and collaborate closely with campus leadership, Housing and Food Services, Student Affairs partners, University Police and Public Safety, and Behavioral Threat Management teams to support day-to-day operations and student wellbeing efforts.
• Care for the day-to-day operations and student wellbeing efforts of the residential commonwealth campuses, including apartment renovations, building projects, office renovations, furnishings updates, facilities coordination, and emergency response planning.
• Provide leadership and consultation related to complex case management, assist in the development, implementation, and revision of emergency response protocols, policies, and procedures, and lead department-wide human resource development initiatives.
• Aid in the development, implementation, and revision of emergency response protocols, policies, and procedures, and assist the Senior Director in the development and management of the budget.
• Assist the Senior Director in the development and implementation of departmental goals, policies, guidelines, and procedures, and provide routine travel and operational support to residential commonwealth campuses.

Requirements

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

Qualifications

• Master's Degree
• 10+ years of relevant experience, including 3+ years of supervisory experience

Skills

• Experience in supervision, organizational leadership, human resource management, financial stewardship, and administration within Residence Life, Housing, or Student Affairs
• Demonstrated ability to manage complex student situations and collaborate effectively with campus partners to support student success and wellbeing
• Experience leading multi-campus initiatives, operational systems, staff development programs, and organizational change efforts
• Strong interpersonal, communication, and conflict resolution skills
• A high level of cultural competence and the ability to work effectively with diverse student and staff populations

Benefits

• Salary range: $81,312.00 - $122,016.00
• Comprehensive medical, dental, and vision coverage
• Robust retirement plans
• Substantial paid time off which includes holidays, vacation and sick time
• 75% tuition discount for eligible employees, spouses, and children

Pay

$81,312.00 - $122,016.00

Schedule

The position requires routine travel to campuses as well as the ability to respond to emergencies or critical incidents.