Senior Associate, Business Integration

Job Summary

The Senior Associate, Business Integration plays a critical role in supporting multiple Business Integration Managers across Pre-Default Collections, Post-Default Collections, and Risk & Compliance. This role serves as a key execution and coordination partner, leading smaller initiatives and defined workstreams, managing timelines and deliverables, and enabling effective execution through organization, communication, and analytical support.

Key Responsibilities

• Initiative & Workstream Leadership
• Lead assigned smaller initiatives and sub-projects on behalf of Business Integration Managers, from planning through execution and closeout.
• Translate high-level direction into actionable plans, milestones, and deliverables.
• Own day-to-day execution for assigned workstreams, escalating risks or decision points as needed.
• Delivery & Timeline Management
• Develop and maintain project plans, timelines, and status tracking across multiple initiatives.
• Proactively manage dependencies, risks, and open items to support timely delivery.
• Drive follow-ups, action tracking, and issue resolution across cross-functional partners.
• Manager Enablement & Upward Management
• Organize and synthesize updates for Managers, including status summaries, risks, and upcoming decisions.
• Prepare materials to support leadership discussions, reviews, and governance routines.
• As a thought partner to Managers by proactively identifying gaps, bottlenecks, or execution risks.
• Cross-Functional Coordination
• Partner with Operations, Risk, Compliance, Technology, and other stakeholders to support integration efforts.
• Facilitate working sessions, meetings, and working groups to drive alignment and progress.
• Ensure communication is clear, consistent, and documented across impacted teams.
• Risk, Compliance & Issue Tracking
• Support risk and compliance-related initiatives by tracking open items, remediation plans, and due dates.
• Aid in documentation of risk assessments, controls, and mitigation activities.
• Partner with risk and compliance teams to ensure operational follow-through on identified gaps.
• Analytics, Reporting & Ad Hoc Support
• Analyze data and operational metrics to support decision-making and initiative prioritization.
• Produce recurring and ad hoc reporting tied to initiative delivery, risks, and outcomes.
• Support ad hoc requests and time-sensitive needs from Business Integration leadership.

Qualifications

• Bachelor’s degree in Business Administration or related field, or equivalent experience.
• 3-5 years of experience in business integration, operations, project management, risk/compliance support, or a related role.
• Experience supporting multiple initiatives or leaders simultaneously in a dynamic environment.

Skills & Capabilities

• Strong project and delivery management skills with ability to manage multiple priorities.
• Proven ability to organize ambiguity into structured plans and updates.
• Comfort managing upward and driving accountability without formal authority.
• Strong written and verbal communication skills.
• Analytical mindset with attention to detail and follow-through.
• Proficiency with Microsoft Office tools (Excel, PowerPoint, Word).

Benefits

We offer competitive base salaries, bonus incentives, generous PTO, floating holidays, and 12 Federal Holidays observed. Support for financial-well-being and retirement includes a 401k with employer match. Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance, and more are provided. Employer-paid short-term/long-term disability and basic life insurance are also included. Flexible hybrid working arrangements, paid parental leave, and adoption reimbursement programs are offered. Free access to on-site staffed fitness centers (in Delaware) and gym subsidies (for locations outside Delaware) are available. Confidential counseling support (EAP), health advocacy services, and wellness programs with financial incentives are part of our benefits package. Tuition reimbursement and family scholarship programs are also provided. Career development and training opportunities are supported.