Senior Associate, Art Director — Brand Design & Identity

About the role

We are seeking an Art Director to join the Enterprise Brand Design and Identity team at Capital One. This role is for a designer with a strong branding and design background.

Responsibilities

• Design, develop, and document our brand identity and its delivery systems.
• Ensure that every rule and asset is clear, accessible, and ready for enterprise-wide implementation.
• Pivot between high-level conceptual "big ideas" and the meticulous documentation required to scale them effectively.
• Proactively evolve our visual language.
• Manage and improve a complex library of assets, specifically focusing on the user experience for our internal associates.
• Act as a strategic partner, rationalizing every creative decision through the lens of brand strategy, usability, and measurable business impact.
• Maintain a holistic view of the brand, ensuring consistency and "integrated thinking" across diverse channels, products, and audience segments without losing the core brand essence.
• Actively learn from consumer data and behavioral insights, allowing them to directly influence and sharpen your design solutions.
• Be willing to push the process and mindsets of others to create great customer experiences and strengthen our brand.
• Collaborate with a lot of smart people. Work with your team—copywriters, creative directors, brand and marketing strategists. Work with your partners—internal marketing and line-of-business.
• Get stuff done. On time. Every time.
• Manage multiple deadlines on numerous projects happening at the same time.
• Deliver error-free work, using best practices with keen attention to detail.
• Listen to and incorporate feedback.
• Determine when to use existing solutions or start from scratch, so you can invest your time where it matters.
• Understand the goals of a project, take direction well, and ask questions when you need clarity.
• Present your work in a compelling way to create support across different audiences.

Requirements

• At least 2 years of design experience in a professional setting.
• At least 3 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• At least 1 year of experience working with a prototyping software, such as: Figma, Sketch or Adobe XD.

Qualifications

• Bachelor’s degree or military experience.
• Experience in UX/UI or wireframing.
• Experience in one or more of the following marketing areas: B2B, Experiential, Performance, or Direct Response.
• Experience in the financial services industry or in-house creative team.
• Experience with credit card design, manufacturing, testing, and prototyping.

Skills

• Evidence-based marketing.
• Curiosity.
• Flexibility.
• Storytelling.
• Attention to detail.
• Collaboration.
• Project management.
• Customer focus.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Pay

Salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

• Chicago, IL: $87,700 - $100,100 for Sr. Associate, Art Director
• McLean, VA: $96,500 - $110,100 for Sr. Associate, Art Director
• New York, NY: $105,300 - $120,100 for Sr. Associate, Art Director
• Richmond, VA: $87,700 - $100,100 for Sr. Associate, Art Director

Schedule

This role is expected to accept applications for a minimum of 5 business days. No agencies please.