Senior Associate, Art Director — Brand Design & Identity

About the role

We are seeking an Art Director to join the Enterprise Brand Design and Identity team at Capital One. This role is for a designer with a strong branding and design background.

Responsibilities

• Design, develop, and document our brand identity and its delivery systems.
• Ensure that every rule and asset is clear, accessible, and ready for enterprise-wide implementation.
• Pivot between high-level conceptual "big ideas" and the meticulous documentation required to scale them effectively.
• Proactively evolve our visual language.
• Manage and improve a complex library of assets, specifically focusing on the user experience for our internal associates.
• Act as a strategic partner, rationalizing every creative decision through the lens of brand strategy, usability, and measurable business impact.
• Maintain a holistic view of the brand, ensuring consistency and "integrated thinking" across diverse channels, products, and audience segments without losing the core brand essence.
• Actively learn from consumer data and behavioral insights, allowing them to directly influence and sharpen your design solutions.
• Be willing to push the process and mindsets of others to create great customer experiences and strengthen our brand.
• Collaborate with a lot of smart people. Work with your team—copywriters, creative directors, brand and marketing strategists. Work with your partners—internal marketing and line-of-business.
• Get stuff done. On time. Every time.
• Manage multiple deadlines on numerous projects happening at the same time.
• Deliver error-free work, using best practices with keen attention to detail.
• Listen to and incorporate feedback.
• Determine when to use existing solutions or start from scratch, so you can invest your time where it matters.
• Understand the goals of a project, take direction well, and ask questions when you need clarity.
• Present your work in a compelling way to create support across different audiences.

Qualifications

• At least 2 years of design experience in a professional setting.
• At least 3 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• At least 1 year of experience working with a prototyping software, such as: Figma, Sketch or Adobe XD.

Basics Qualifications

• Bachelor’s degree or military experience.
• Experience in UX/UI or wireframing.
• Experience in one or more of the following marketing areas: B2B, Experiential, Performance, or Direct Response.
• Experience in the financial services industry or in-house creative team.
• Experience with credit card design, manufacturing, testing, and prototyping.