Senior Assistant Program Manager: West Lake - Cottage 5 | Full-Time 1st Shift/On Call | Lowell, MI

Job Summary

The Senior Assistant Program Manager supports the daily operations of a Specialized Adult Foster Care (AFC) program, providing leadership, coaching, and oversight to Direct Support Professionals and Shift Managers. This role works closely with the Program Manager to ensure high-quality services, regulatory compliance, person-centered care, and a safe, supportive environment.

What You’ll Do

• Administer employee relations and evaluations
• Create and submit monthly reports
• Aid in the hiring and onboarding process
• Ensure team compliance with state and federal regulations
• Promote positive relationships and independence among residents
• Provide transportation and community participation support
• Offer personal care and assistance with activities of daily living
• Administer medication and monitor health

What We’re Looking For

• A positive leader who supports and develops others
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to person-centered care and quality services
• Ability to build strong relationships and promote teamwork

Preferred What You Bring

• Experience in residential, behavioral health, or human services settings
• Valid driver's license
• High school diploma or equivalent
• Two years of leadership or supervisory experience
• Ability to obtain CPR/First Aid certification
• Basic computer skills
• Ability to lift up to 50 pounds and assist individuals as needed
• Ability to work scheduled shifts, including weekends
• Pass required background checks

Top Benefits

• Competitive pay
• Medical, dental, and vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement plan with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training and career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

About Hope Network

At Hope Network, every day looks different, but one thing stays the same: what you do matters. Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.