Senior Assistant Director, Individual Tax and Service Administration (EMS Band 5)

About the role

The Department of Revenue (DOR) is creating a new Senior Assistant Director (SAD) position in the Individual Tax and Service Administration (ITSA) branch. This role is essential for overseeing and integrating Washington’s individual tax and service programs.

Responsibilities

• Serve as the agency’s senior executive responsible for statewide oversight, direction, and integration of Washington’s individual tax and service programs.
• Ensure statutory compliance, program integrity, fiscal stewardship, operational excellence, and equitable customer experience across multiple high-visibility tax programs.
• Provide enterprise-level leadership and oversight of Washington Individual Taxes, Working Family Tax Credit (WFTC), and Unclaimed Property (UCP).
• Lead multiple programs and divisions including the Washington Individual Taxes division, the Working Family Tax Credit (WFTC) division, and the Unclaimed Property (UCP) program.
• Directly supervise a minimum of two Assistant Directors at the EMS 4 level and report to the agency Director.
• Shape agencywide strategy, enterprise risk posture, and operational governance.
• Negotiate and approve settlements in partnership with the Senior Assistant Director of Tax Policy and advise the Director on complex matters involving these individual tax and service programs.

Requirements

To join our amazing team, you must possess the following knowledge, skills, abilities, and competencies listed below:

• Executive Level Leadership and Strategic Direction.
• Progressive Experience in Multi-Program Oversight and Integration.
• Proven Ability to Supervise and Develop Executive Level Leaders.
• Demonstrated Competence in Policy Development and Statutory Interpretation.
• Fiscal Stewardship and Resource Management Expertise.
• Stakeholder Engagement and Public Representation Skills.
• Data Driven Decision Making and Performance Management.
• Commitment to Equity Centered and Customer Focused Public Service.

Qualifications

The required qualifications are key competencies that you can successfully demonstrate through any combination of experience or education. To join our amazing team, you must possess the following knowledge, skills, abilities, and competencies listed below:

• Executive Level Leadership and Strategic Direction.
• Progressive Experience in Multi-Program Oversight and Integration.
• Proven Ability to Supervise and Develop Executive Level Leaders.
• Demonstrated Competence in Policy Development and Statutory Interpretation.
• Fiscal Stewardship and Resource Management Expertise.
• Stakeholder Engagement and Public Representation Skills.
• Data Driven Decision Making and Performance Management.
• Commitment to Equity Centered and Customer Focused Public Service.

Skills

Graduate degree in public administration, law, accounting, or related field. CPA/JD; experience with pass-through entities and large-scale audit programs. Mastery of allocation/apportionment principles and market/duty-day sourcing, strong rulemaking and stakeholder consultation skills.

Benefits

The Department of Revenue offers a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.

Pay

The pay range for this position is $119,000 - $151,000 annually.

Schedule

The schedule for this position is typically Monday through Friday, 8:00 AM to 5:00 PM.