Senior Asset Protection Manager
Lowe's Companies, Inc. · Alabaster, AL · 3 days ago
Customer Service$86/hrFull-time
What You Will Do
- Help Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
- Oversee trends and solutions to address inventory shrink across multiple stores.
- Champion strategic asset protection plans that improve safety and security outcomes.
- Oversee safety and asset protection programs and processes across multiple stores.
- Ensure stores adhere to OSHA standards, support OSHA investigations, train and coach associates on Asset Protection programs, and monitor overall store safety.
- Serve as an expert on safety related reports, guidelines, and regulations.
Schedule & Physical Requirements
- Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
- Requires morning, afternoon and evening availability any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
Minimum Qualifications
- Bachelor’s degree in Business Administration, Psychology, Criminal Justice, or related field OR equivalent experience.
- 5 years of relevant work experience (retail or asset protection).
- 3 years of experience conducting retail investigations (i.e., has conducted multiple retail investigations).
- 2 years of experience directly or indirectly supervising employees including coaching, mentoring, direction, training, performance management and recognition.
- 1 year of experience with conducting quality reviews/audits.
- Experience with Microsoft Office, i.e., Word, Excel, Outlook.
Preferred Qualifications
- Bachelor’s degree in Business or related field.
- National certified training program (e.g., Wicklander-Zuwalski or Reed training).
- Professional accreditation (e.g., LPQ, LPC) or equivalent experience.
- 2 years of experience in retail management influencing business leaders.
- Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
- Experience using physical security systems (e.g., CCTV, EAS).