Jobs · Customer Service · Alabama

Senior Asset Protection Manager

Lowe's Companies, Inc. · Alabaster, AL · 3 days ago
Customer Service$86/hrFull-time

What You Will Do

  • Help Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
  • Oversee trends and solutions to address inventory shrink across multiple stores.
  • Champion strategic asset protection plans that improve safety and security outcomes.
  • Oversee safety and asset protection programs and processes across multiple stores.
  • Ensure stores adhere to OSHA standards, support OSHA investigations, train and coach associates on Asset Protection programs, and monitor overall store safety.
  • Serve as an expert on safety related reports, guidelines, and regulations.

Schedule & Physical Requirements

  • Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
  • Requires morning, afternoon and evening availability any day of the week.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Minimum Qualifications

  • Bachelor’s degree in Business Administration, Psychology, Criminal Justice, or related field OR equivalent experience.
  • 5 years of relevant work experience (retail or asset protection).
  • 3 years of experience conducting retail investigations (i.e., has conducted multiple retail investigations).
  • 2 years of experience directly or indirectly supervising employees including coaching, mentoring, direction, training, performance management and recognition.
  • 1 year of experience with conducting quality reviews/audits.
  • Experience with Microsoft Office, i.e., Word, Excel, Outlook.

Preferred Qualifications

  • Bachelor’s degree in Business or related field.
  • National certified training program (e.g., Wicklander-Zuwalski or Reed training).
  • Professional accreditation (e.g., LPQ, LPC) or equivalent experience.
  • 2 years of experience in retail management influencing business leaders.
  • Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
  • Experience using physical security systems (e.g., CCTV, EAS).
This response is AI-generated, for reference only.

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