Senior Asset Management Program (AMP) Specialist (Onsite)

About the role

Collins Aerospace, a leader in technologically advanced, intelligent solutions, is seeking an experienced Asset Management Program (AMP) team member to optimize and manage modifications and upgrades across our fleet-supported programs. This role involves coordinating with cross-functional teams to ensure the seamless creation, modification, and implementation of engineering documentation, as well as managing inventory requirements and logistics for global airline and MRO customers.

Responsibilities

• Facilitate retrofit program management, ensuring kits are delivered on time and in accordance with service bulletin specifications.
• Forecast demand for RMN Kits, track sales and incorporation performance, and report against fleet upgrade goals.
• Work closely with internal teams and external partners such as Airbus to manage AOG (Airplane On Ground) situations.
• Collaborate with Aftermarket Technical Services, MRO facilities, and functional groups like Licensing, Majors, Finance, and Distribution Centers to deliver exceptional and seamless solutions.
• Coordinate with internal support teams to collect and update critical data in Salesforce, supporting the success of the Asset Management Program.
• Solve complex challenges and implement solutions to business problems, with guidance and established best practices.
• Hone skills in SAP, problem-solving, and decision-making as you grow into a trusted decision-maker for routine challenges.
• Showcase your knowledge by sharing insights and contributing to the team's success through impactful presentations to peers and leadership.
• Support the team with on-call responsibilities for AOG situations during nights and weekends.

Requirements

• Ability to travel internationally to conduct annual inventory audits at our MROs (China, Singapore, Prestwick, Toulouse, Dubai, Alabama).
• Prior experience in customer support and/or engineering positions.
• Previous Aerospace experience, especially within an Aftermarket Technical or Spares function.
• Able to solve routine customer problems utilizing resident processes/systems.
• Familiarity with Technical Drawings, Service Bulletins and Customer Maintenance Manuals.
• Working knowledge of SAP and CRM/ Salesforce.
• Proficiency in Team Center and Technical Manuals.
• Proficiency in developing automated visuals and reports, compatible with Microsoft Dynamics and PowerBI.
• Experience communicating information clearly and effectively across various audiences, both verbally and in writing.
• Experienced in using Excel, Word, Outlook, Access, PowerPoint.

Qualifications

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
• Experience in planning, coordinating, and documenting complex projects, including tracking schedules, resource allocation, capacity, and budgets.
• Prior experience in analyzing technical challenges and providing support and solutions across various stakeholders such as customers, suppliers, or internal teams.

Benefits

• Medical, dental, and vision insurance.
• Generous 401(k) plan with employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.