Senior Assessment Coordinator

About the role

Supports the secure delivery of student testing by building, administering, and reporting examinations, using university testing systems. Provides front-line operational support for testing activities, ensuring strict adherence to established procedures, timelines, strict confidentiality requirements, and quality standards. Additional responsibilities include management of the makeup assessment process, prompt and detailed communication with students, management of more complex testing activities, gradebook management, and acting in an advisory role for any new Testing Coordinators. The Senior Testing Coordinator successfully utilizes Excel, works independently, and exercises sound judgment across all tasks.

Responsibilities

• Coordinates with faculty to prepare examination materials, including formatting, importing, reviewing, and tagging exam items to ensure compliance with university and program testing standards.
• Proctors examinations, serving as a lead or support proctor as assigned, ensuring adherence to testing procedures and addressing routine testing issues during administration.
• Generates standard post-exam reports using approved testing and reporting templates, ensuring accuracy and timely delivery of results.
• Implements approved testing accommodations exactly as provided, following established procedures without interpretation or deviation.
• Provides professional customer service to students and faculty regarding testing logistics, procedures, or timelines, and troubleshoots examination software issues that arise for students, staff, and faculty.
• Obtains and maintains NCTA Proctor Certification.
• Understands and adheres to strict confidentiality requirements.
• Performs other related duties as assigned and based on departmental need.

Requirements

• A bachelor’s degree AND 1–3 years of relevant experience, OR
• An equivalent combination of education and experience that demonstrates the knowledge, skills, and abilities required to perform the essential functions of the position.

Preferred Qualifications

• NCTA Exam Proctoring Certification

Skills and Abilities

• Ability to adhere to strict confidentiality requirements
• Skill in communicating through verbal and written communication, including timeliness, attention to grammar, clarity, and public speaking
• Skill in time management and adherence to deadlines
• Ability to maintain accuracy with a high level of detail
• Ability to exercise sound judgment with strong decision-making skills
• Ability to work in a team
• Ability to manage projects, prioritize and self-direct tasks
• Ability to work with and manage a variety of computer programs and databases
• Ability to maintain a calm and helpful demeanor during stressful situations
• Ability to use Microsoft Office suite programs
• Knowledge of intermediate-level proficiency with Excel

Pay

Annual salary range: $39,600 – $59,400. Hiring rate: $20.00 – $23.80 per hour. Salary is commensurate with qualifications and experience and is pro-rated based on hours per week.

Schedule

Full-time, 40 hours per week.

Benefits

• Health benefits: Medical, Dental, Vision, Life Insurance
• Paid Time Off
• 403(b) with Roth option
• Paid Holidays