Senior Applied AI Engineer
About the role
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Responsibilities
- Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales expansion cycles and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds are successfully met.
- Owns driving enterprise-wide ROI and adoption programs. Increasingly accelerates customer autonomy with improved cadences and executive sponsorship through QBRs, strategic roadmaps, and enterprise-wide value opportunities.
- Enables cross-functional alignment and establishes repeatable frameworks for customers to independently track, realize, and expand on business value.
- Serve as the internal and external technical subject matter expert for your customer industry domain to scale knowledge across the organization.
- Understand your customers' AI strategies and specific challenges. As a Celonis product expert, find the best problem-solution fit and translate customer requirements into innovative solutions that deliver measurable impact.
- Manage project scope, expectations and timelines. Manage multiple projects across your aligned accounts that will be at different parts of the value journey. Leverage partners from the Celonis Ecosystem wherever possible.
- Present to both internal and external stakeholders, whether leading technical whiteboarding sessions or formal readouts and demos.
Requirements
- 4+ years of experience in pre-sales, customer success, and/or consulting functions with a background in pre/post-sales consulting, strategy consulting, business process improvement, digital transformations, or customer value realization.
- Strong Technical Skills across Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g. Azure, Data Engineering..etc).
- Knowledge of Data Connections, Data Objects, Data Validation and Data Analysis.
- Knowledge and use of LLM’s, across Microsoft or competitor equivalent (e.g. Claude, Copilot…etc).
- Understanding of basic prompting and data constructs within a prompt.
- Value driven selling through expertise in identifying and prioritising use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis.
Skills
- Project Management.
- Strong presentation skills to both internal and external stakeholders.
Benefits
- Pioneer Innovation.
- Ownership from Day 1.
- Unrivaled Family Support.
- Work-Life Integration.
- Continuous Growth.
- Holistic Well-being.
- Drive Sustainability.
- Value-Driven Impact.
Pay
The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location. The base salary range below is for the role in New York, based on a Full Time Schedule. $140,000—$160,000 USD
Schedule
Not specified.