Senior Application Engineer
About the Role
We are hiring a Senior Software Engineer to join a fast-growing startup building an AI-powered platform that helps customer-facing teams improve performance through automated conversation analysis, personalized coaching, and realistic training simulations across voice, chat, and email.
The company builds an AI-powered quality management and training platform that helps customer-facing teams deliver faster, more consistent interactions. It analyzes conversations across phone, email, and chat to provide personalized coaching and feedback, reducing onboarding time, improving customer satisfaction, and streamlining performance across support, sales, and customer success teams with enterprise-grade security.
Why Join?
- Build real-world AI at scale, powering customer experience for Fortune 10 companies with tech like OpenAI and ElevenLabs.
- Join during a high-growth fundraising phase with big 2026 expansion plans.
- Own major product areas end-to-end while shaping core architecture and mentoring teammates.
- Work closely with experienced founders in a tight-knit San Francisco team building something genuinely impactful.
Requirements
- 4+ years of experience in full-stack software engineering, shipping complex, customer-facing products.
Pay
$200K - $230K + competitive equity.
Location
San Francisco, California