Senior Application Business Analyst

Key Job Responsibilities

• Lead requirements gathering and analysis with business stakeholders across multiple application initiatives.
• Translate business needs into clear, actionable user stories and functional specifications.
• Develop process maps, data flows, and workflow documentation to support system enhancements and operational improvements.
• Act as a liaison between business teams, Product Owner, and technical resources to ensure alignment and clarity.
• Participate in and contribute to Agile/Scrum ceremonies, including sprint planning, standups, reviews, and retrospectives.
• Support backlog management and prioritization in Jira or similar tools.
• Plan and execute User Acceptance Testing (UAT), including test case development, defect tracking, and validation.
• Identify and manage defects and issues, ensuring resolution prior to deployment.
• Run SQL queries and analyze data to support reporting, troubleshooting, and decision-making.
• Develop and track KPIs and performance metrics for applications and business processes.
• Collaborate with internal teams and external vendors/contractors to deliver project objectives on time.
• Provide documentation and knowledge transfer to ensure continuity post-engagement.

Required Skills/Abilities

• Strong experience in Agile/Scrum environments.
• Proven ability to independently lead requirements and stakeholder discussions.
• Handson experience with SQL and data analysis.
• Experience with data warehousing concepts and reporting tools (e.g., Power BI).
• Familiarity with Jira, Confluence, GitHub, or similar tools.
• Solid understanding of enterprise applications and system integrations.
• Telcom industry experience or exposure to OSS/BSS systems is a plus.
• Strong communication, organization, and documentation skills.
• Ability to ramp up quickly and deliver in a fast-paced environment.

What We Offer

• Healthcare
• Dental / Vision
• 401k
• Life Insurance
• Paid Time Off
• Holidays
• Hybrid Work Environment