Senior Application Analyst - SAP PPDS

About the role

The Senior Application Analyst at Exact Sciences works on software design, configurations, upgrades, and improvements. They support application end-users, resolve issues impacting other application teams, and guide workflow design. This role involves leading and mentoring a team, supporting end-users, and aligning business needs with system changes.

Responsibilities

• Responsible for business systems design and configuration, and upgrades and improvements for low to medium complexity applications.
• Design and implement solutions to a wide range of difficult problems.
• Develop new processes and procedures to meet current challenges.
• Create and maintain system documentation.
• Liaise with business systems stakeholders and software vendor’s implementation staff to ensure alignment of business needs with the delivery of system changes.
• Troubleshoot problems and questions and provide regular updates on status to key business stakeholders.
• Provide end-user production support for issues entered into issue tracking systems.
• Assign or delegate configuration or other activities to other team members.
• Lead internal process design and documentation to drive continuous improvement for the IT department or team.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent experience.
• 5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role.
• In-depth knowledge of PPDS, Digital Manufacturing and Quality Management design and configuration in SAP.
• Experience leading teams of analysts and directing work of others.
• Understanding of integration points between PPDS, Digital Manufacturing and Quality modules of SAP.
• Experience leading complex projects and coordinating work amongst a cross-functional team.

Qualifications

• Strong computer skills to include internet navigation and email usage.
• Proficient in Microsoft Office programs.
• Ability to operate in a cross-functional and complex matrix environment.
• Ability to be adaptable, open to change, able to work in ambiguous situations, and respond to new information or unexpected circumstances.
• Ability and willingness to learn new software applications.
• Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.
• Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
• Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner.
• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
• Ability to uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.

Skills

• Strong analytical skills.
• Business intuition.
• Organizational ability.
• Problem-solving skills.
• Excellent interpersonal and communication skills.

Benefits

Exact Sciences offers a comprehensive benefits package including paid time off, paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits such as medical, prescription drug, dental, and vision coverage. The company also provides an inclusive culture and equal employment opportunity.