Senior Application Analyst – SAP PPDS

About the Role

Carex is partnering with a biotech industry leader for a Senior Application Analyst opportunity in Madison, WI. This role will support and optimize digital manufacturing applications, with a primary focus on SAP Production Planning and Detailed Scheduling (PPDS), Digital Manufacturing, and Quality Management. The Senior Application Analyst will serve as a subject matter expert, providing production support, leading application configuration and enhancements, guiding workflow design, and collaborating with cross-functional stakeholders to deliver effective technology solutions.

Responsibilities

• Design, configure, upgrade, and improve business applications supporting manufacturing operations.
• Serve as the primary support contact for application end users, identifying and resolving production issues and technical challenges.
• Lead configuration, development, testing, and implementation of application changes and enhancements.
• Support SAP PPDS, Digital Manufacturing, and Quality Management capabilities within a manufacturing environment.
• Analyze business processes and operational needs to identify opportunities for workflow and technology improvements.
• Design and implement practical, scalable solutions to complex application and business problems.
• Create and maintain system documentation, processes, and procedures.
• Estimate enhancement and support requests and help establish scope, schedules, and quality expectations for software projects.
• Collaborate with business stakeholders, project leadership, software vendors, and cross-functional application teams to align business requirements with technology solutions.
• Troubleshoot application issues and provide timely status updates to key stakeholders.
• Provide end-user production support through issue-tracking and support processes.
• Serve as a subject matter expert for assigned applications and act as a delegate for leadership when addressing incidents or problem resolution.
• Lead or coordinate complex projects and assign or delegate configuration and other activities to team members.
• Mentor other analysts and provide guidance on technical and application-related challenges.
• Lead internal process design and documentation efforts that support continuous improvement.
• Participate in end-user training and develop materials to support application adoption.
• Communicate clearly with project leadership, subject matter experts, and key stakeholders in a cross-functional, matrixed environment.
• Adapt to changing business needs, ambiguous situations, new information, and evolving technology requirements.
• Work nights and/or weekends when needed and travel approximately 5% of the time, including occasional overnight or weekend travel.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field, or a high school diploma/GED with 12 years of relevant experience in lieu of a degree.
• 5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role.
• In-depth knowledge of SAP PPDS, Digital Manufacturing, and Quality Management design and configuration.
• In-depth knowledge of SAP MM/PP design and configuration.
• Understanding of integration points between SAP PPDS, Digital Manufacturing, and Quality Management.
• Experience leading teams of analysts and directing the work of others.
• Experience leading complex projects and coordinating work across cross-functional teams.
• Demonstrated ability to understand and apply industry best practices.
• Strong analytical, organizational, problem-solving, and business process skills.
• Excellent interpersonal and communication skills.
• Strong computer skills, including internet navigation, email, and Microsoft Office applications.
• Ability to operate effectively in a complex, cross-functional, and matrixed environment.
• Ability to take ownership of work, prioritize effectively, and consistently deliver accurate and timely results.
• Ability and willingness to learn new software applications and adapt to changing business requirements.
• Ability to perform the essential duties of the position with or without accommodation.
• Willingness and ability to work consistently onsite in Madison, WI, up to four days per week.
• Ability to travel between local work locations as needed.

W2 only, no C2C, must be authorized to work in the US (both now and in the future).