Senior Analyst - Strategic Analytics

About the role

We are seeking a highly analytical and business-focused Senior Strategic Analytics Analyst to lead data-driven decision-making across the organization. This role is responsible for driving deeper analysis, uncovering key drivers of performance, and delivering clear, actionable insights that influence business strategy.

Responsibilities

• Lead complex analyses to identify trends, root causes, and opportunities that inform business strategy and decision-making.
• Develop clear, structured narratives that explain what is happening, why it is happening, and what actions should be taken, tailored to various levels of stakeholders including senior leadership.
• Partner proactively with stakeholders to define key questions, shape analytical approaches, and influence decision-making through data-driven insights.
• Own ongoing analysis of performance across key areas (e.g., recapture, lead flow, conversion, revenue), providing proactive insights and recommendations.
• Apply and refine analytical techniques to better understand and prioritize business opportunities, including:
  • Identifying key drivers and relationships across variables
  • Building decision frameworks (e.g., decision trees, prioritization models)
  • Segmenting populations to guide targeting and strategic decisions
  • Identifying new data sources and analytical approaches to enhance understanding of business performance
• Lead analytical workstreams from problem definition through delivery, ensuring quality, clarity, and business impact.
• Tackle complex, ambiguous business questions and deliver structured, actionable insights.
• Identify new data sources and analytical approaches to enhance understanding of business performance.
• Develop high-quality dashboards, presentations, and summaries that effectively communicate insights and recommendations.
• Mentor and support junior analysts by promoting best practices in analysis, storytelling, and problem-solving.

Requirements

• 5+ years of experience in data analysis, business analytics, or a related field.
• Strong proficiency in SQL.
• Experience working with BI and visualization tools (e.g., Tableau, Sigma, or similar).
• Proven experience leading structured analysis to identify trends, drivers, and insights.
• Strong ability to translate analysis into clear, actionable insights and narratives for senior leadership.
• Experience applying analytical and modeling techniques (e.g., segmentation, driver analysis, decision frameworks) to real business problems.
• Strong problem-solving and critical thinking skills.
• Able to communicate effectively with both technical and non-technical audiences, including senior leadership.
• Strong attention to detail and commitment to data accuracy.

Preferred Qualifications

• Experience in mortgage, financial services, or related industries.
• Experience with statistical or modeling techniques (e.g., regression, classification approaches).
• Experience leading cross-functional analytical initiatives.
• Experience mentoring or guiding junior team members.

Additional Information

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.