Senior Analyst - Operations Performance

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Job Overview And Responsibilities Leadership role driving the decisions on new processes, tools, reports, dashboards, insights, etc... to improve efficiency for Systems Ops Control (SOC), Above the Wing (ATW), Below the Wing (BTW) and other Operational departments around the system in the field and at Network Ops Control (NOC) and Corporate Support Center (CSC). Develop new and recurring reports and insights for Airport Operations senior leadership in SOCs, ATW, and BTW leadership, business partners, flying partners, and other operational divisions as needed; Administer and manage fixes and enhancements to existing performance reportingDevelop and communicate operational reliability insights for senior leadership, including materials for Performance Council and STAR meetingsPartner with Network Planning to manage the gating of future flight schedules; manage the gate fit processAd hoc analysis related to improvement of process, reliability, competitive performance, etcSupport in operational roles to support zone shift coverage in the SOC; must be willing to fully train as a Zone / Gate ManagerManage analytics reporting for APU usage insights and develop/enhance our reporting interfaces (dashboards and emails) Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's Degree in Finance, Business, Data Science, Industrial Engineering, Analytics, Supply Chain.Must pass technical skills test (Excel, SQL, Power Point, etc3 years of Airport Operations Analytics experienceAirport Operations experience. Dashboarding and Data Visualization experienceTask/System/Reporting Automation experienceIntermediate to expert knowledge of Microsoft suite of toolsIntermediate knowledge of Spotfire or other dashboarding business intelligence toolsBeginner to intermediate Python/VB/VBA knowledgeMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Bachelor's Degree in Aviation Administration or a related fieldSOC specific Airport Operations experience. Programming/Coding experienceHTML, CSS, GitHub The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com