Senior Analyst, Media Business Operations

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas serves the world’s leading brands through a global network of more than 5,500 employees across over 65 offices in 43 countries.

About the role

Digitas is seeking a Senior Analyst, Media Business Operations to join our team and provide operational and financial support to media campaigns and solutions for our prominent pharmaceutical client. In this role, you will support Media Business Operations initiatives, collaborating with agency teams and external partners to analyze financial inconsistencies and operational trends with the aim to refine and develop processes. Key areas of focus include monitoring client financial health, agency systems evaluation, monthly billing reconciliations, audit compliance, process architecture, legal contract support, and agency growth initiatives.

This is a hybrid role based out of either our Boston or New York offices, requiring onsite engagement an average of 3-4 days per week. Candidates must be commutable to one of these locations and willing to commit to a hybrid schedule.

Responsibilities

• Support media finance operations for the assigned client including monthly billing reconciliations, executing audits, vendor invoice validation, and similar tasks.
• Join client meetings to present updates, identify and triage issues, and implement solutions.
• Ensure campaigns are properly set up in the system and regularly review campaigns for accuracy and alignment to financial, business, and operational expectations.
• Support buying tool evaluations, process rollouts, user subscriptions, and tool integrations including preparation of POVs and recommendations.
• Work with vendors to implement solutions that satisfy the needs of the agency and our client.
• Support agency contract negotiations from a business and compliance standpoint in partnership with our legal team.
• Escalate operational challenges and financial inconsistencies to management, suggesting solutions as appropriate.
• Partner with multi-level, cross-functional media teams, finance, accounts payable, legal, and leadership to ensure seamless integration of work.
• Evaluate, assess, and recommend the most effective financial and operational solutions to satisfy clients' objectives.
• Meet regularly with Media Business Operations leads to evaluate task execution and provide ongoing feedback to improve efficiency.
• Review campaigns and financials for adherence to internal audit controls and participate in external audits.

Qualifications

• Bachelor’s degree in finance, business, advertising, marketing, or related field preferred; experience may be substituted.
• 3+ years of professional experience supporting media operations and finance in an advertising agency environment.
• Experience working with specialized tools like Prisma, MediaTools/Guideline, or similar.
• Experience supporting media finance and operations initiatives with a focus on budget management and reconciliation.
• Understanding of media campaigns, planning, and buying in an advertising agency environment.
• Prior experience partnering directly with clients.
• Highly organized with exceptional attention to detail.
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.
• Experience working alongside the financial industry or other regulated industries is a plus.
• Active listener with exceptional storytelling, verbal and written communication, and presentation skills, as well as a high degree of emotional intelligence.
• Natural sense of urgency with an ability to work quickly, efficiently, and accurately within tight deadlines and evolving project parameters.
• Flexible and adaptable with an ability to manage and drive success across multiple concurrent projects and competing priorities.
• Comfort operating with a high level of ownership, autonomy, and accountability.
• Highly collaborative but independently capable.

Benefits

• Medical coverage, dental, and vision.
• Disability and 401K plans.
• Parental and family care leave, family forming assistance.
• Tuition reimbursement and flexible time off.

Pay

Compensation range: USD $60,800.00 - USD $89,600.00 annually. This range reflects the pay the Company believes it will offer for this position at the time of posting. Compensation will be determined based on skills, qualifications, and experience of the applicant along with the requirements of the position.