Senior Analyst / Manager of Data & Analytics

Job Description

SoulCycle is seeking a sharp, curious data professional with a passion for turning numbers into narratives and insights into action. If you have a strong foundation in analytics and business intelligence, a deep comfort with SQL, and the ability to move fluidly between data infrastructure and executive-level storytelling, we'd love to hear from you.

Responsibilities

• Insights & Recommendations: Partner with cross-functional teams and senior stakeholders to understand business questions, deliver timely analysis, and surface opportunities for data-driven improvement
• Visualizations & Dashboarding: Design and maintain ad-hoc and recurring Looker reports; build and monitor key business metrics; proactively identify trends and performance gaps
• Data Modeling: Build, optimize, and document LookML models that support scalable, efficient analysis across the organization
• Infrastructure & Data Quality: Audit existing dashboards and data sources to identify consolidation opportunities; diagnose and resolve data discrepancies; partner with the Data Engineering team to improve data pipelines and ensure reporting accuracy. Possess a strong instinct for when data doesn't look right and the analytical rigor to trace issues back to their source.
• Predictive Modeling: Develop and maintain models that forecast business outcomes, customer behavior, and other key metrics
• Subject Matter Expertise: Develop deep familiarity with SoulCycle's full data landscape and contribute to evolving how the business measures performance

Qualifications

• 4 to 6 years of professional experience in analytics, business intelligence, or data engineering
• Expert in SQL; proficiency in Python (pandas, matplotlib, etc.) strongly preferred
• Hands-on experience with Looker/LookML; familiarity with Tableau, Jupyter Notebooks, and GCP/AWS
• Experience with predictive modeling or statistical analysis (regression, forecasting) a plus
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Strong communicator: able to translate complex data into clear recommendations for both technical and non-technical audiences
• Exceptional attention to detail and organizational skills
• Creative problem-solver who thrives on ambiguous questions
• Willingness to initiate tasks and perform duties with limited direction

Joining the SoulCycle Family

• Competitive salary, benefits, and perks/discounts at SoulCycle
• Unlimited complimentary rides at all SoulCycle locations
• Growth, leadership, and professional development opportunities

Additional Information

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.