Senior Analyst, Information Systems

About the role

Welcome to the InSinkErator Information Technology team, a proud part of the Whirlpool Corporation family. Our department drives innovation and supports critical business operations, ensuring seamless Go-To-Market strategies and top-tier Consumer Services. This Role In Summary InSinkErator is currently seeking a qualified candidate to fill a critical Senior Analyst, Information Technology position located in Mount Pleasant, WI. The Senior Analyst, Information Technology is vital to our Direct-to-Consumer (D2C) initiatives and serves as the Subject Matter Expert for Go-To-Market and Consumer Services. In this role, you will support critical business applications while driving initiatives that are central to the InSinkErator strategic house.

Responsibilities

• Act as the IT Subject Matter Expert (SME) for Go-To-Market and Consumer Services sectors.
• Drive and execute Direct-to-Consumer (D2C) initiatives aligning organization strategic goals.
• Lead and ensure day to day support to the business applications across the enterprise.
• Lead complex IT initiatives utilizing proven Project Management expertise.
• Provide Application Maintenance Services (AMS) to ensure system stability and reliability.
• Proactively identify and address new operational or technological opportunities as a self-starter.
• Apply Artificial Intelligence (AI) concepts and solutions effectively within a business context.

Requirements

• Bachelor's degree.
• 3+ years of Information Technology (IT) experience supporting Go-To-Market and/or Consumer Services.
• 1+ year of Project Management experience.
• 1+ year of experience in Application Maintenance Services (AMS), and vendor management.

Preferred Skills And Experiences

• Familiarity with Artificial Intelligence (AI) concepts and application in a business context.
• Exceptional communication skills, both written and verbal.
• Strong Customer Care mindset.
• Demonstrated ability to be a self-starter.
• Familiarity with data privacy regulations and general security compliance.

What We Offer

• A comprehensive relocation package is available for eligible candidates.
• Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, and more!
• Mount Pleasant location: Modern corporate HQ facility opened brand-new in 2018. Features an on-site fitness center, a state-of-the-art engineering lab, and a prime location with accessibility to communities like Milwaukee, Racine, Oak Creek, and surrounding areas.

Additional Information

• Whirlpool’s Ways of Working Benefits: Always On Flexibility, Two-Week Work from Anywhere, Sabbatical.
• See what it's like to work at Whirlpool by visiting Whirlpool Careers.
• Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.
• Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.