Senior Analyst- Healthcare Quality

About the role

The Senior Analyst- Healthcare Quality supports the Quality & Performance Improvement division by collecting, validating, analyzing, and reporting clinical quality data. The role serves as a liaison between clinical departments and Performance Improvement, ensuring accurate data capture, effective workflows, and sustained improvement in organizational quality metrics.

Responsibilities

• Collects, validates, and analyzes clinical quality data; maintains dashboards, scorecards, and reports.
• Ensures accuracy, completeness, and consistency of quality data; identifies trends and gaps.
• Conducts medical record reviews and chart audits for compliance with quality measures and documentation standards.
• Reviews records for completeness and accuracy; documents findings and communicates deficiencies.
• Supports quality improvement projects using structured methodologies (PDSA, Lean, RCA).
• Collaborates with multidisciplinary teams; monitors implementation and evaluates outcomes.
• Develops provider‑ and clinic‑level quality reports; provides education and feedback.
• Communicates findings clearly; supports documentation improvement and workflow optimization.
• Assists with regulatory and accreditation activities (CMS, NCQA, HEDIS, UDS, MIPS).
• Maintains current knowledge of regulatory requirements; prepares documentation for reviews.
• Provides education, training, and support to clinical and administrative staff.
• Delivers clear instruction; supports clinics in understanding quality measures and workflows.
• Performs other duties as required.

Requirements

• Bachelor's degree in related field.
• Three (3) years related experience; OR a combination of related education and/or experience to equal seven years.

Skills

• Experience with and knowledge of quality reporting systems, EMR workflows, and clinical documentation.
• Experience with quality incentive programs and regulatory requirements (CMS, HEDIS, UDS, MIPS, NCQA).
• Knowledge of outpatient clinical workflows, quality measures, and documentation standards.

Benefits

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace
• Lifelong learning programs
• Recognition programs
• Health and wellness initiatives
• Special membership rates at local gyms and golf courses
• Access to state-of-the-art software and facilities
• Discounts on travel, technology, entertainment and more