Jobs · Information Technology · Florida

Senior Analyst, Global Security Operations

Royal Caribbean Group · Miami, FL · 1 mo ago
Information TechnologyFull-time

Key Responsibilities

  • Support shipboard and port security programs across the fleet and associated terminal facilities.
  • Aid in the development, maintenance, and administration of Ship Security Plans, equipment maintenance records, operational and turnaround reports, CCTV systems, locking plans, and other security-related documentation.
  • Ensure compliance with applicable regulatory, ISPS, and company security requirements.
  • Maintain regular communication with shipboard security officers and shoreside stakeholders to support planning, tracking, and security status reporting.

Data Analysis, Metrics & Reporting

  • Collect, analyze, and synthesize data from multiple sources including security reports, operational platforms, audits, and ongoing projects.
  • Identify key metrics and performance indicators to support risk mitigation strategies and leadership decision-making.
  • Develop dashboards, reports, and analytical products that identify trends, gaps, and actionable insights.
  • Establish and document standards for measuring efficiency and effectiveness across Fleet and Port Security Operations.

Process Improvement & Documentation

  • Document security processes, procedures, standards, and workflows to drive consistency, transparency, and institutional knowledge.
  • Proactively identify opportunities to improve operational effectiveness, data quality, reporting methodologies, and system utilization.
  • Support continuous improvement of security tools, platforms, and data collection techniques.

Project & Cross-Functional Support

  • Support the planning, tracking, and execution of security-related projects and initiatives, ensuring milestones and deliverables are achieved.
  • Assist in the development of long-range security planning initiatives and operational objectives.
  • Work cross-functionally with HR, IT, Finance, Legal, Guest Operations, and other stakeholders to support Global Security initiatives.
  • Support shipboard scheduling and disposition planning in partnership with HR schedulers to ensure PAR levels, coverage, and succession planning objectives are met.

Training & Operational Readiness

  • Aid in the development, maintenance, and continuous improvement of shipboard security-related training materials and guidance.
  • Support operational readiness activities through analysis, documentation, follow-up, and performance tracking.
  • Participate in ship visits and operational assessments as required to support training, audits, projects, or program reviews.

Qualifications, Knowledge & Skills

  • Bachelor’s degree from an accredited college or university, or equivalent relevant experience.
  • Prior experience in security operations, maritime, aviation, intelligence, risk management, compliance, or operational analytics environments preferred.
  • Strong analytical and problem-solving skills with the ability to translate data into clear, actionable insights.
  • Intermediate to advanced proficiency in reporting, data management, and collaboration tools including Excel, Power BI, Smartsheet, PowerPoint, Word, and SharePoint.
  • Ability to author clear, concise reports, recommendations, and operational documentation with attention to detail.
  • Excellent verbal and written communication skills, with experience operating in multicultural and matrixed environments.
  • Ability to communicate diplomatically and effectively with shipboard teams and shoreside leadership.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced operational environment.
  • Self-driven, adaptable, and focused on continuous improvement and professional development.
  • Ability to work independently and collaboratively as part of a team.

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