Senior Analyst, Cash Application

Responsibilities

• Apply cash receipts accurately and efficiently to customer accounts.
• Research and resolve payment discrepancies, including short payments, overpayments, unapplied and unidentified payments.
• Analyze customer accounts and payment history to identify trends and potential issues.
• Develop and maintain standard operating procedures (SOPs) for cash application processes related to Customer payments, DSA and rebates.
• Collaborate with the Accounts Receivable, Accounts Payable, Sales, and Accounting teams to resolve customer inquiries and payment issues.
• Work closely with our Genpact partners to ensure seamless integration of processes and efficient cash application.
• Assist in the development and implementation of internal controls to ensure the accuracy and integrity of financial data.
• Prepare and analyze reports related to cash application performance, including key performance indicators (KPIs).
• Participate in process improvement initiatives to enhance efficiency and effectiveness of cash application processes.
• Stay up-to-date on industry best practices and regulatory requirements related to cash application and accounts payable.
• Provide training and support to other team members as needed.
• Support month-end closing activities, including reconciliations and reporting.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 2-4 years of experience, preferred
• 3-5 years of experience in cash application, accounts receivable, or accounts payable preferred
• Experience working in Oracle EBS or Oracle Fusion is highly preferred
• Proficiency in Microsoft Office Suite, particularly Excel (including pivot tables, vlookup, etc.)
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented and highly organized
• Experience working with outsourced service providers is a plus