Senior Analyst - AI Enablement & Organizational Development

About the role

This role is ideal for a proactive, highly curious consultant who thrives at the intersection of people, process, and emerging technology. You will learn directly from the senior leaders shaping CREO’s AI service line, serve as a trusted right hand to client-side Chief AI Officers and their champion communities, and grow quickly into owning new client spaces as we expand the offering. You live the CREO values and you are always learning and always teaching.

Responsibilities

• Support and Coordinate AI Enablement Engagements
• Partner with senior AI Enablement consultants to deliver client engagements, including AI readiness assessments, governance frameworks, champion programs, workshop series, and use-case discovery.
• Translate client pain points into practical AI opportunities, including chatbots, workflow automations, knowledge management tools, analytics assistants, and adoption toolkits.
• Manage multiple concurrent workstreams, tracking scope, schedule, deliverables, risks, and action items across engagements, including as a formally delegated Project Manager.
• Collaborate closely with AI engineers and solution architects on the project side of delivery (planning, coordination, communication), translating their technical work into narratives that land with executives and end users.
• Build polished, insight-rich PowerPoint decks, workshop materials, playbooks, and written reports that make complex AI concepts accessible to non-technical audiences.
• Develop and maintain enablement artifacts such as SharePoint sites, training repositories, champion community hubs, prompt libraries, and intranet content that sustain adoption after each engagement.
• Produce governance artifacts including AI solution intake forms, risk models, use-case inventories, and executive-ready status reports with strong attention to quality and client-readiness.
• Deploy specialized AI or machine learning tools into client environments when needed.
• Support AI solutions in regulated or compliance-sensitive environments by helping document requirements, risks, controls, and user guidance.
• Facilitate AI Upskilling, Training, and Champion Programs
• Co-design and co-facilitate CREO’s AI Foundations workshops, champion kick-offs, hands-on labs, case contests, and recurring office hours for client teams.
• Coordinate training logistics and attendee experience across in-person and remote modalities, ensuring every session translates into adoptable use cases.
• Support AI adoption change management - internal comms, awareness campaigns, community-building - that turns pilots into organization-wide deployments.
• Package lessons learned, reusable templates, workshop guides, and engagement materials into scalable assets for future CREO AI Enablement work.

Requirements

• 2–4 years of relevant experience in consulting, training and enablement, program or project coordination, change management, or a comparable professional services environment.
• Experience supporting or building AI-enabled tools, automations, chatbots, workflow assistants, analytics tools, or internal productivity applications.
• Advanced expertise in PowerPoint and Word, with a portfolio of polished, client-ready deliverables; strong working knowledge of Excel and Outlook.
• Deep working fluency with the Microsoft 365 suite (Teams, SharePoint, OneDrive, Planner, OneNote).
• Demonstrated curiosity and hands-on experience with generative AI tools (Copilot, Azure Foundry, OpenAI, Anthropic, etc.) and a genuine desire to adopt and teach new AI tools as they emerge.
• Proven ability to manage multiple concurrent workstreams on tight deadlines with shifting priorities.
• Comfortable participating in stakeholder interviews and discovery sessions; able to translate pain points into structured requirements and practical AI opportunities.
• Work with cloud environments such as Microsoft Azure and AWS to support AI application deployment, user management, application provisioning, virtual machine configuration, and automation tasks.
• Strong collaboration instincts. Comfortable working shoulder-to-shoulder with senior consultants, clients, technical teams, and end users.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Commitment to CREO’s core values and making a meaningful difference in the world.

Qualifications

• Preference given to candidates in Durham, NC or a major US life science hub
• Project or program coordination experience; PMP (in progress or completed) a plus.
• Experience designing, coordinating, or facilitating training workshops or enablement programs.
• Exposure to life sciences, biotech, healthcare, or other regulated industries.
• Experience with or knowledge of AI or machine learning tools such as AlphaFold, Chai-1, language models, NLP workflows.
• Hands-on experience building SharePoint sites, Power Apps, or Power Automate flows.
• Familiarity with AI governance concepts: responsible AI, risk frameworks, and enterprise AI policies.
• Experience supporting champion communities, internal enablement groups, or AI adoption programs.
• Relevant AI certifications such as Generative AI for Everyone (DeepLearning.AI), Microsoft AI Fundamentals, etc.

Skills

• Communication
• Project Management
• Microsoft Office Suite
• Generative AI Tools
• Cloud Environments
• Change Management
• Training Facilitation
• AI Governance

Benefits

Not specified.

Pay

ESTIMATED: $172,073 per year

Schedule

Not specified.