Senior AMD Claims Representative

About the role

To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience.

Responsibilities

• Complete appraisals and evaluate damage on vehicles.
• Relate appraisals to appropriate repair costs.
• Aid in the retention of business by providing quality service to the customer.
• Maintain general knowledge of automobile repairs, procedures, and accepted repair practices.
• Stay informed of the latest changes and updates in automobile repairs and technology.
• Maintain timely contacts with customers to inform them of their claim status and their role in the settlement process.

Requirements

• High school diploma or equivalent required.
• Three to five years’ experience required.
• Must pass AIC 30 if less than three years’ experience.
• Must possess basic knowledge of computer word processing.
• Possess the capability to converse with customers regarding the settlement of automobile claims required.

Qualifications

• Preferred Bachelor’s degree preferred.

Benefits

Note: If a candidate is not selected, an AMD Claims Representative position may be considered on the level of experience and qualifications.

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

Pay

N/A

Schedule

N/A