Senior ALS Lab Manager

About the role

The Senior Automated Litigation Support Lab Manager at CGS will oversee the delivery of lab data processing services, ensuring compliance with ESI specifications and providing detailed notices of deficiencies.

Responsibilities

• Serves as the lead manager responsible for delivery of lab data processing services
• Ensures timely and accurate completion of tasks
• Performs analysis, development, and implementation of processing approaches for electronic files and related services
• Consults with attorneys and support staff on best practices for ESI specifications
• Keeps the client informed on activities in the Lab, including deadlines, technical challenges, and resource availability
• Manages a team of eDiscovery professionals, including scheduling, requirements assessments, assigning work, ensuring deadlines are met, creating progress reports, and QC of deliverables
• Advises client attorneys, paralegals, and case managers on all phases of the EDRM workflow

Qualifications

• Extensive Relativity experience required
• Relativity certifications including RCA and/or Relativity Analytics Specialist preferred
• At least eight years of experience in eDiscovery roles, including EFP, image and data file conversion, data culling, quality assurance, database loads, and review
• At least five years of experience at the management/supervisory level
• Thorough knowledge of the litigation discovery process and EDRM workflow
• Working knowledge and certifications of document review software such as iConect, Relativity, Venio, or similar tools
• Undergraduate degree required, preferably in computer science or related field
• Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued

Skills and attributes for success

• Serves as the lead manager responsible for delivery of lab data processing services
• Primarily ensures timely and accurate completion of tasks
• Performs analysis, development, and implementation of processing approaches for electronic files and related services
• Consults with attorneys and support staff on best practices for ESI specifications
• Keeps the client informed on activities in the Lab, including deadlines, technical challenges, and resource availability
• Manages a team of eDiscovery professionals, including scheduling, requirements assessments, assigning work, ensuring deadlines are met, creating progress reports, and QC of deliverables
• Advises client attorneys, paralegals, and case managers on all phases of the EDRM workflow