Senior ALS Lab Manager

About the role

The Senior Automated Litigation Support Lab Manager at CGS is responsible for leading the delivery of lab data processing services. This role involves ensuring timely and accurate completion of tasks, consulting with attorneys and support staff on best practices, and managing a team of eDiscovery professionals.

Responsibilities

• Serves as the lead manager responsible for delivery of lab data processing services
• Ensures timely and accurate completion of tasks
• Performs analysis, development, and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications
• Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request
• Ensures that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies
• Keeps the client informed on activities in the Lab, e.g., deadlines, technical challenges, and availability of resources to complete work
• Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables
• Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production

Qualifications

• Extensive Relativity experience required
• Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred
• At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review
• At least five years of experience at the management/supervisory level
• Thorough knowledge of the litigation discovery process, and the EDRM workflow
• Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools
• Undergraduate degree required, preferably in computer science or related field. An ideal candidate will also have experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote

Skills and attributes for success

• Serves as the lead manager responsible for delivery of lab data processing services
• Primarily ensures timely and accurate completion of tasks
• Performs analysis, development, and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications
• Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request
• Ensures that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies
• Keeps the client informed on activities in the Lab, e.g., deadlines, technical challenges, and availability of resources to complete work
• Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables
• Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production

Benefits

Contact Government Services (CGS) offers a comprehensive benefits package including health, dental, and vision insurance, life insurance, a 401(k) plan, flexible spending accounts (Health, Dependent Care, and Commuter), paid time off, and observance of state/federal holidays. The company is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.