Senior AI Solutions Engineer

The Mission

Drive successful Proof-of-Value experiences.
Possess strong organizational and project management skills, balancing multiple customer engagements and priorities.
Partner closely with a Fiddler go-to-market teams to architect and implement AI solutions, aligning prospect goals with Fiddler's capabilities, and ensuring evaluation cycles are delivered on time, with precision, and with clear success criteria met.
Be the trusted technical partner our customers rely on.
You’ll build strong relationships with data science and AI engineering teams, guiding them through every stage of their AI observability journey and ensuring they realize measurable value from Fiddler.
Champion the customer voice across Fiddler.
Lead ongoing technical engagements, status syncs, roadmap discussions, QBRs, and escalation management; to ensure customer feedback influences our product roadmap and long-term strategy.

About The Team

Join a tight-knit, highly collaborative AI Solutions Engineering team that partners closely with some of the world’s leading enterprise AI organizations.
We operate remotely but stay deeply connected through constant communication, collaboration, and shared purpose.
We celebrate each other’s successes, support one another through complex challenges, and take pride in helping our customers achieve real-world impact with Fiddler’s AI Observability and Control Plane platform.

What You’ll Do

• Drive successful Proof-of-Value experiences.
  Possess strong organizational and project management skills, balancing multiple customer engagements and priorities.
  Partner closely with a Fiddler go-to-market teams to architect and implement AI solutions, aligning prospect goals with Fiddler's capabilities, and ensuring evaluation cycles are delivered on time, with precision, and with clear success criteria met.
• Be the trusted technical partner our customers rely on.
  You’ll build strong relationships with data science and AI engineering teams, guiding them through every stage of their AI observability journey and ensuring they realize measurable value from Fiddler.
• Champion the customer voice across Fiddler.
  Lead ongoing technical engagements, status syncs, roadmap discussions, QBRs, and escalation management; to ensure customer feedback influences our product roadmap and long-term strategy.
• Become a domain expert in AI Observability.
  Master Fiddler’s platform and help customers operationalize observability best practices improving model transparency, performance monitoring, and compliance across their AI lifecycle.
• Deliver seamless integrations and technical success.
  Write custom integration code that connects Fiddler to customer data ecosystems using tools such as Snowflake, Airflow, MLflow, S3, Kafka, and more; ensuring robust, scalable, and secure pipelines.
• Accelerate platform adoption.
  Build and refine integration patterns between Fiddler and common data platforms, workflow tools, and AI infrastructures to reduce time-to-value for new customers.
• Uncover and drive expansion opportunities.
  Identify new ways Fiddler can provide impact; whether through advanced observability use cases, expanded integrations, or deeper model governance, helping drive renewals and growth.