Senior AI Software Engineer
About the role
The Senior Software Engineer and Senior AI Software Engineer positions at Humana are dedicated to developing and maintaining software applications and AI models. The Senior Software Engineer works on moderately complex to complex issues, while the Senior AI Software Engineer focuses on quality assurance and model evaluation.
Responsibilities
- Build and maintain LLM-powered features including retrieval-augmented generation systems, structured prompt pipelines, and intelligent workflow automation deployed in clinical settings.
- Implement and iterate on evaluation frameworks to measure accuracy, safety, and reliability of AI outputs in production.
- Contribute to ongoing monitoring and quality improvement of deployed models.
- Build Python or Typescript based backend services that expose AI capabilities to product and clinical applications via REST, GraphQL APIs and Websockets.
- Contribute to AI infrastructure design, deployment automation, and operational tooling as the team scales.
- Ensure all systems meet HIPAA standards and handle protected health information appropriately throughout the stack.
- Participate actively in architecture discussions, code reviews, and technical design sessions.
- Help set and uphold team engineering standards in a new, growing team.
Requirements
- B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience)
- 5+ years of software engineering experience, with 2+ years building production AI/ML systems
- Hands-on experience with large language models and orchestration frameworks (LangChain, LlamaIndex, or equivalent)
- Proficiency in Python, Typescript and ML libraries (Hugging Face, PyTorch, scikit-learn, or similar)
- Experience building REST or GraphQL APIs that serve AI/ML model outputs
- Solid understanding of RAG pipeline design and vector databases (Pinecone, Weaviate, pgvector, or similar)
- Experience building custom LLM and agent evals, including automated testing of model outputs, agent trajectories, and failure modes
- Awareness of HIPAA requirements and secure handling of sensitive health data
- Ability to work with autonomy and strong judgment in a greenfield, ambiguous environment
- Hands-on experience with AI-assisted development tools and LLM coding harnesses (Claude Code, Pi Agent, Cursor, Codex, or similar)
Preferred Qualifications
- Experience fine-tuning or systematically evaluating foundation models
- Familiarity with multi-agent AI architectures, agent orchestration frameworks, and sandboxed code execution environments
- Exposure to clinical data, EHR systems, FHIR standards, or healthcare AI applications
- Familiarity with TypeScript and Next.js for full-stack feature delivery
- Experience in a 0-to-1 product build or early-stage engineering environment
- Understanding of Humana's enterprise AI governance and responsible AI standards
Additional Information
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.