Senior AI Product Builder - Sortation Technology

Key Responsibilities

• Own the full product loop independently: AI-augmented discovery → story/spec → prototype → production PR → outcome measurement
• Conduct customer discovery using AI tools to synthesize research across tickets, interviews, behavioral data, and competitive signals
• Demonstrate deep functional and technical knowledge of owned products end-to-end; demo to merchants and partners; understand competitive landscape
• Use AI tools to analyze product metrics, identify usage patterns, and surface anomalies; define success metrics and kill thresholds at spec time
• Maintain a prioritized roadmap ranked by impact × speed; use AI tools for competitive intelligence and strategic inputs
• Evaluate solution fit within ShipBob's architecture without Engineering translation; understand service boundaries, data structures, and API contracts
• Routinely route changes through prototype-then-PR; write clear story/specs and review AI-generated code before raising
• Set experiment hypotheses with explicit kill thresholds; make day-7 rollout/kill decisions on AI-surfaced data
• Translate merchant, marketplace, and channel requirements into sortation capabilities across the fulfillment lifecycle
• Close the gap between system signals and physical reality across every sortation surface
• Partner with Operations to turn product into adoption; work with FC, Sort Center, Inbound, and Returns leadership
• Move key metrics: outbound execution SLAs, inbound rebuild outcomes, B2B compliance, and returns processing metrics

Qualifications

• 5+ years of product management, product engineering, or equivalent experience
• Demonstrated hands-on AI tool usage in a professional context
• Proven ability to write story/specs that AI tools can act on directly—state machines, business rules, data contracts, edge cases
• Tech fluency: can read a data model, evaluate an API contract, and identify when AI-generated code deviates from the target architecture
• Track record of shipping working prototypes or production code
• Strong outcome ownership: sets success metrics and kill thresholds at spec time and tracks them after launch
• Experience in supply chain, fulfillment, logistics, transportation, or e-commerce technology; sortation technology experience is a strong plus
• Comfortable operating in a fail-fast culture
• Excellent written communication: writes specs, not meeting notes

Nice to Have

• Hands-on experience with AI development toolchain (e.g., Claude Code, Driver.ai, Cursor, Replit, V0, Figma AI)
• Working knowledge of TypeScript, React, or Python—enough to debug AI-generated code
• Experience with warehouse management systems, order management, carrier integration, or fulfillment operations at scale
• Prior experience transitioning a product team from traditional SDLC to an AI-native operating model

Compensation & Benefits

• Base Pay Range: $151,080 – $251,800 (eligible for discretionary bonus plan)
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package
• Access to best-in-class AI and productivity tools from Day 1 at no cost

Additional Information

• ShipBob provides equal employment opportunities to all employees and applicants
• There is no deadline to apply; applications accepted on an ongoing basis
• Diversity of experience and skills combined with passion is key to innovation—all backgrounds encouraged to apply