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Jobs · Information Technology

Senior AI Platform Administrator

SCIGON · Chicago, IL · 2 wk ago
RemoteRemoteInformation Technology$33–$44/hrContract

ROLE SUMMARY

This is a hands-on operational role responsible for the day-to-day deployment, administration, security integration, and governance of enterprise AI platform tenants, including Claude Enterprise and ChatGPT Enterprise. This is not an architecture or advisory position. The individual will own platform operations from day one, including tenant configuration, user lifecycle management, connector governance, audit log pipelines, incident response, and ongoing security controls within a regulated enterprise environment. No protected health information is processed, stored, or permitted within any AI platform.

TECHNOLOGY STACK

  • Claude Enterprise - Primary AI platform with full tenant administration
  • ChatGPT Enterprise - Secondary AI platform with full tenant administration
  • Okta Identity provider - Supporting SSO enforcement and user lifecycle
  • SCIM - Automated provisioning and deprovisioning for AI platforms
  • CyberArk - Privileged access management, including API key vaulting and credential rotation
  • Splunk - Audit log ingestion, monitoring, and anomaly detection
  • Microsoft 365 - Connector ecosystem including SharePoint, Teams, and Outlook
  • ServiceNow - Ticketing and change control for platform requests

HARD REQUIREMENTS

  • Claude Enterprise and ChatGPT Enterprise - Hands-on tenant administration including setup, organizational policy configuration, feature controls, and ongoing production ownership
  • Okta SSO and SCIM - End-to-end automated provisioning and deprovisioning workflows integrated with enterprise AI platforms
  • CyberArk - Privileged access and secrets management including API key vaulting, credential rotation, and service account governance for AI integrations
  • Splunk - Audit log pipeline design, log ingestion, parsing, dashboard creation, and anomaly detection specific to AI platform activity
  • Enterprise AI platform connector governance - Administration, permission scoping, security review, change control, and operational monitoring of connectors across current and future integrations
  • Enterprise AI platform security controls - Data classification enforcement, acceptable use controls, access recertification, and audit evidence maintenance at the platform level

PREFERRED QUALIFICATIONS

  • Experience within a regulated healthcare or insurance environment - Understanding of data sensitivity requirements and governance expectations within a national-scale organization
  • Enterprise SaaS platform operations - Experience managing a governed SaaS platform under senior security leadership, including change control, executive reporting, and audit support
  • Acceptable use policy enforcement - Hands-on experience identifying, investigating, and responding to user policy violations within an AI platform
  • Platform usage analytics and executive reporting - Ability to produce engagement metrics, adoption trends, and security summaries for senior leadership using audit log data

CORE OPERATIONAL RESPONSIBILITIES

  • Platform administration - Daily tenant management, configuration control, feature governance, and policy enforcement across both AI platforms
  • User lifecycle management - Provisioning, deprovisioning, access recertification, and role management using Okta and SCIM
  • Incident response - Primary responder for outages, connector issues, SSO disruptions, and security events
  • Connector operations - Governance, monitoring, and change control for all enterprise system integrations across both platforms
  • Security monitoring - Ownership of Splunk pipeline, anomaly detection, policy enforcement, and audit log integrity
  • Executive reporting - Delivery of monthly usage metrics, adoption insights, and security event summaries for senior leadership

WHAT THIS ROLE IS NOT

  • Not an AI engineering, machine learning, or model development role - Focuses on platform operations and security integration

REPORTING STRUCTURE

The role reports into senior information security and technology leadership and works closely with executive stakeholders across security and IT. It operates as an individual contributor with broad ownership of platform operations and no direct reports. The environment requires comfort with structured governance, formal change control processes, and executive-level reporting.

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