Senior Agile Coach
André · Ewing, NJ · 1 wk ago
On-siteEngineeringFull-time
Andr Global Inc. is a global provider of information technology services. Since 2002, we have helped our clients in the APAC region achieve their business goals by leveraging the power of technology. In 2016, we entered the AMERICAS to re-create similar success here as well. Headquartered in New York City, we are now serving our global clients. We strive to deliver customer satisfaction through our service quality to all our clients! Our global and diverse team helps our customers achieve their project goals at a faster pace with high affordability but without any compromise on quality. We take pride in providing an outstanding quality of service to all our customers starting from startups, small businesses to Fortune 500. With more than a decade of experience servicing customers across geographies, we have stationed ourselves at a unique position in the global market. Our ability to assemble the best workforce in record time has been a great asset to our clients. We are looking to fulfill a full time permanent opening for a Senior Agile Coach with our client in central NJ. The Agile Coach supports the adoption, maturity, and sustainability of Agile ways of working across Property & Casualty insurance delivery teams. This role partners with business, technology, and operational leaders to improve delivery predictability, value flow, and outcomes across core insurance value streams, while ensuring alignment with regulatory, risk, and governance requirements. The Agile Coach acts as a change agent, guiding teams and leaders beyond mechanical Agile adoption toward a sustainable Agile mindset that balances speed, quality, and compliance in a regulated insurance environment. Essential Duties And Responsibilities Team & Role Coaching Help teams and delivery leaders adopt an agile mindset through coachingCoach multiple cross-functional delivery teams across key P&C domains (Policy, Billing, Claims, Data, Digital). Mentor Scrum Masters, Product Owners, Business Analysts, and delivery leaders to improve team maturity, flow, and outcomes. Reinforce clear role boundaries while promoting shared accountability. Observe, facilitate, and continuously improve Agile ceremonies with a focus on outcomes over process compliance. Insurance Value Streams & Delivery Flow Coach teams organize work around P&C value streams rather than projects. Improve flow across intake, prioritization, delivery, and release. Align delivery metrics to meaningful insurance outcomes (cycle time, predictability, quality, customer experience). Support dependency management across policy, billing, claims, data, and vendor platforms. Organizational & Leadership Agility Partner with delivery leaders to model Agile leadership behaviors. Coach leaders on decision-making and flow-based planning. Support organizational change initiatives by reinforcing adoption and sustainability of Agile practices. Balance speed to market with governance, compliance, and risk needs. Agile Practices, Enablement & Community Support Scrum, Kanban, and hybrid delivery models. Support facilitates PI planning, quarterly planning, retrospectives, and workshops. Design and deliver Agile training, workshops, and role-based learning sessions for teams and key Agile roles and leaders.Develop reusable training materials, coaching guides, and enablement content to support consistent Agile adoption across teams, roles, and value streams.Support onboarding of new teamsSupport the development and maturity of Client s Lean-Agile Center of Excellence.Help define Agile coaching standards, playbooks, maturity models, and enablement plans.Partner with leaders to scale consistent Agile practices across teams and value streams.Facilitate Agile communities of practice and knowledge-sharing forums.Track adoption progress and recommend continuous improvement actions based on team maturity, delivery metrics, and stakeholder feedback. Required Qualifications SAFe Practice Consultant (SPC) certification required.Bachelor s degree and equivalent practical experience7+ years working in Agile or Lean delivery teams as a contributor3+ years as an Agile Coach, Scrum Master, or similar roleExperience supporting complex enterprise delivery teamsStrong facilitation, coaching, and communication skillsAbility to provide practical coaching experience in a real-world technology delivery environment with support from theoretical agile principles Preferred Qualifications Experience in Property & Casualty insurance or financial servicesExposure to core insurance platforms (Guidewire, Duck Creek, or equivalent)Experience partnering with PMO or any governance groups. Agile certifications (ICP-ACC, ICP-ATF, CSM, CSP)Experience with the following tools: Agile Place, Planview and JIRAPrior hands-on software delivery or engineering experience is strongly preferred Key Competencies Servant leadership and coaching mindsetSystems thinkingChange leadershipCollaboration across business and technologyAbility to balance agility with governance Compensation: Salary is commensurate with experience and credentials.