Senior Affairs Associate I - Caregiver Education Specialist

About the role

This is a grant-funded position within the Department of Aging's Caregiver Support Program. The Baltimore County Department of Aging (BCDA) offers a free Caregiver Support Program to help family members caring for county adults over age 60 or grandparents (age 55+) providing primary care for children. Services include respite care, e-learning platforms, and specialized consultations.

Responsibilities

• Develops and provides outreach and education to caregivers of older adults and older adults caring for children
• Identifies topics and speakers for the various events
• Supports and oversees trainings
• Writes educational newsletter articles, blogs, and social media posts on caregiving topics
• Co-facilitates Caregiver Resource Sessions and Caregiver Network seminars at various in-person locations and virtually
• Provides oversight to the Trualta webpage for caregiver training and authorizes access for participating caregivers
• Assists in the development and implementation of the two annual BCDA Family Caregivers Conferences
• Tracks participation data for educational events and accurately enters data into the Wellsky database
• Provides backup assistance for telephone consultations and intakes for the Caregiver Support Program
• Participates in special projects and new initiatives

Qualifications

• Graduation from an accredited college or university with a Bachelor's Degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science
• Experience working directly with older adults, persons with disabilities, or family caregivers
• Experience in interpreting and disseminating resource information
• Experience creating and delivering presentations, in-person and on virtual platforms

Skills

• Knowledge of available resources for older adults and caregiving families
• Knowledge of: Microsoft Word, Outlook, and PowerPoint
• Knowledge of database operations and data entry
• Knowledge of the proper use of a laptop and projector, and the ability to set up and troubleshoot problems
• Skill in writing emails, business letters, articles, social media posts, and communications flyers for the public and professional audiences
• Skill in professional customer service over the phone and in person
• Skill in developing presentations
• Skill in public speaking in person and on virtual platforms
• Effective time management and organizational skills
• Ability to work an occasional weekend and evening hours

Benefits

• Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
• General Increases - Cost of living increases and adjustments may be granted as legislated
• Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County
• Employee Assistance Program
• Health Insurance Benefits
• Flexible Spending Accounts
• Paid Leave
• Retirement
• Bereavement Leave
• Jury Leave
• Military Leave
• Education Assistance
• Deferred Compensation