Senior Advisor to the CEO - Communications and External Affairs
About the role
Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team. The Senior Advisor to the CEO is the operational and communications partner to the Founder and CEO. The role brings together three key responsibilities: running the Executive Office so that the CEO's time, commitments, and follow-through are managed with precision; shaping and managing the CEO's internal and external communications; and representing the CEO and the Company in the Somerset community as Zipliens continues to grow and create jobs locally. This is a high-trust position for a polished communicator who is as comfortable owning a complex calendar as drafting a company-wide message. The successful candidate will operate with a high degree of autonomy, sound judgment, and absolute discretion, and will build durable processes in a fast-paced, growth-stage environment.
Responsibilities
Executive Office Operations
- Calendar and Time Management: Own the CEO's calendar end to end, including scheduling, prioritization, and resolution of competing commitments. Structure the week to protect focused work time and established boundaries, and ensure every meeting is purposeful, appropriately attended, and supported with advance preparation.
- Executive Office Point of Contact: Serve as the primary point of contact for the Executive Office across phone, email, and messaging. Screen and route inbound requests, resolve matters within scope, consolidate remaining items into a concise daily briefing, and escalate time-sensitive matters immediately.
- Meeting Support and Follow-Through: Prepare agendas, materials, and briefing documents for leadership meetings, client engagements, and external commitments. Capture decisions and action items, maintain the executive follow-up log, and track commitments through to completion.