Senior Advisor

About the role

The Comprehensive Modernization Program is a new initiative within NYCHA aimed at implementing integrated, comprehensive renovations across multiple building systems, interiors, exteriors, and site and grounds improvements. This approach is designed to enhance the quality and value of renovations, address compliance requirements, and improve the quality of life for residents.

Responsibilities

• Take the lead and ensure proper and sufficient coordination with other NYCHA departments.
• Identify pain points in the program interface with other NYCHA departments and implement corrective action to assist with addressing these challenges.
• Use lessons learned to assist with program-wide improvements.
• Carefully coordinate the turnover of relocation units with the Special Repair Projects program.
• Carefully coordinate HQS inspections with the Leased Housing Department.
• Carefully coordinate with Operations and Healthy Homes on closing out work orders.
• Conduct meetings with program staff, CMas, contractors, and other NYCHA departments.
• Provide exceptional leadership and effective decision-making and assuring timely escalation of issues.
• Provide timely, accurate updates by using emails and other appropriate means of communication.
• Support the development and presentation of status updates, reports, and recommendations to senior leadership, summarizing key decisions and areas requiring attention.
• Help cultivate relationships with internal NYCHA teams to ensure cross-divisional collaboration.
• Provide recommendations for improving coordination to the Director of Operations.
• Perform other related duties at the request of the Director of Operations and Director of Design and Construction.
• Support staff performance and management initiatives, fostering a high-performance culture driven by accountability, collaboration, and innovation.

Key Competencies

• Effective Manager & Change Agent: A creative thinker and structured problem-solver, able to drive change and innovation while effectively juggling diverse responsibilities and multiple, competing priorities. Demonstrated track record of facilitating large-scale organizational initiatives with a focus on project management, stakeholder buy-in, cross-functional teaming, process streamlining and efficiency improvements, and resource optimization.
• Exemplary Communication Skills & Collaborative Approach: Excellent interpersonal skills with a demonstrated ability to collaborate effectively with internal and external stakeholders across diverse backgrounds. Exceptional verbal and written communication skills, including the ability to convey technical concepts to non-technical audiences.
• Communication & Stakeholder Management: Exceptional communication skills, with the ability to present complex information clearly to internal leadership, external contractors, and government officials. Skilled in building relationships and fostering collaboration across divisions and agencies.
• Operational Excellence & Problem Solving: Adept at identifying risks and implementing mitigative strategies to ensure programs remain on track. Strong problem-solving skills and the ability to manage competing priorities effectively.