Senior Administrator, Financial Systems
Holland America Line · Seattle, WA · 2 wk ago
Finance$145k/yrFull-time
Responsibilities
- Provide reliable end-user support for Oracle ERP (EBS R12), OBIEE, MarkView, and related finance applications.
- Serve as SME for designated finance processes and system features; collect business requirements and recommend solutions.
- Troubleshoot functional and technical issues and ensure timely resolution, ticket follow-up, and proper documentation.
- Maintain system hierarchies, configurations, and properties accurately.
- Build and maintain reports or support reporting enhancements as assigned.
- Participate in and support assigned system enhancements, implementation projects, and project team reviews across Oracle ERP (EBS R12), OBIEE, MarkView, and related finance applications.
- Collaborate with cross-functional Finance, IT, and business stakeholders to gather requirements, support design discussions, and translate business needs into finance systems solutions.
- Design, configure, test, and deploy assigned modifications and enhancements in adherence with best practices and change management procedures.
- Support system integration projects, including data migration, interface development, and software upgrades, to ensure seamless integration with other enterprise systems.
- Own or support UAT planning, readiness, coordination with business users, test execution, issue tracking, follow-up, and closure.
- Treat UAT as a required control point for system changes, ensuring control evidence and approvals are completed before deployment.
- Analyze existing finance processes and identify opportunities to improve accuracy, controls, efficiency, and system alignment.
- Collaborate with Finance, IT, and stakeholders in support of applications, projects, and operational goals.
- Communicate status, risks, delays, and dependencies in a timely and solution-oriented manner.
- Prioritize high-risk and high-impact deliverables, especially compliance and audit-related work.
- Maintain current, complete, and accurate documentation for system processes, configurations, access management and provisioning procedures, control execution, validation steps, and user procedures.
- Ensure documentation meets governance, audit, and operational standards.
- Communicate with and lead training for small to medium groups of finance end users.
- Ensure compliance with regulatory requirements, industry standards, and internal policies related to financial systems and data management.
- Execute assigned IT and finance-related controls accurately, completely, and on time.
- Perform access reviews, approval limit reviews, and provisioning activities with strict attention to detail.
- Validate control evidence before submission and maintain audit-ready support.
- Support internal and external audits by responding promptly and accurately to requests.
- Escalate exceptions, control gaps, risks, or remediation delays early and constructively.
Qualifications
- Bachelor's Degree in Accounting, Information Technology, or related field; advanced degree preferred.
- 5-7 years of experience with ERP Financials; experience with Oracle EBS R12 preferred.
- Certification in Oracle technologies or related ERP/finance systems is a plus.
- Strong understanding of ERP Finance modules and functionalities (AP, AR, FA, GL & PO).
- Hands-on experience in configuring and customizing ERP systems to meet business requirements.
- Ability to grasp and analyze business processes within the Organization and align them with the system capabilities.
- Proficiency in diagnosing and resolving technical and functional problems related to ERP.
- Experience in SQL, OBIEE, Oracle APEX and Power BI is a plus.
- Strong Analytical, Quantitative Presentation Skills.
- Excellent communication skills to interact with business users, IT teams and stakeholders effectively.
- Skilled in technical documentation of systems and experience in development of detailed test and validation plans.