Jobs · Information Technology · North Carolina

Senior Administrator

Wake County Public School System · Cary, NC · 1 mo ago
Information TechnologyFull-time

Position Purpose

Serves as a dynamic leader driving the success of daily transportation operations across multiple district offices, provides professional leadership and support to field operations staff that oversees the daily transportation services. Responsible for ensuring safe, reliable, and on-time transportation services for all students while fostering a culture of accountability, collaboration, and continuous improvement.

Essential Duties And Responsibilities

  • Leads, supports, and develops field operations administrators to ensure consistent, high-quality transportation services across all assigned areas.

  • Drives operational excellence by planning, coordinating, and continuously improving transportation services to ensure on-time delivery for all students.

  • Serves and engages as a key liaison between transportation services and school leadership, fostering strong communication and collaborative problem-solving.

  • Proactively implements and communicates changes related to federal, state, and local regulations, as well as district policies.

  • Champions a culture of safety by ensuring compliance with all safety standards and strengthening preventative safety practices.

  • Analyzes operational data and prepares accurate, timely reports to inform decision-making and improve performance.

  • Establishes and reinforces clear expectations to ensure staff consistently adheres to district policies, procedures, and performance standards.

  • Leads and supports recruitment, onboarding, and training efforts to build and sustain a strong, reliable workforce.

  • Identifies operational challenges and implements effective, solution-driven strategies to enhance service delivery and efficiency.

  • Perform additional duties, as assigned, to support departmental and district goals.

Work Environment/Physical Requirements

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, parents, staff members of external funding agencies, vendors, and the community. Work is considered medium physical work, requiring the exertion of up to ten pounds of force. The work frequently requires driving automotive equipment.

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