Senior Administrative Specialist - Cell Manipulation Core Facility

Under minimal supervision, the Senior Administrative Specialist provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research, and leadership roles in support of the Dana-Farber Cancer Institute’s mission. The role involves using various office software to produce reports, spreadsheets, presentations, or other documents as needed, and may require interfacing with senior management, cross-organizations, internal, and external customers.

About the Organization

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health, particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, educate tomorrow's physician/researchers, and work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

• Provide administrative support for Directors, department managers, clinicians, and/or faculty.
• Perform administrative duties that may include, but are not limited to, answering phones, maintaining office supplies, managing incoming and outgoing mail, managing resource calendars, and submitting work orders for maintenance issues.
• Manage meeting planning and schedules for individuals and teams within the assigned department group.
• Liaise between patients and clinical staff to provide scheduling support.
• Responsible for data entry management, analysis, and/or reporting.
• Provide email and phone communication with internal and external teams or collaborators.
• Serve as onsite representative for external groups, visitors, or collaborators.
• Prepare general correspondence, letters of recommendation, Excel spreadsheets, and presentation preparation and editing.
• Handle financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation, or general office supply ordering.
• Coordinate travel arrangements as required/needed by department staff.
• Identify and escalate areas of need regarding workflows to supervisors.
• Lead training and onboarding of new staff.
• Provide mentorship or supervision to junior administrative staff.
• Draft written communication on behalf of leaders or providers.
• Lead projects as needed.
• Maintain a high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.
• Perform other duties as assigned.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• 5 years of relevant experience.

Skills

• Excellent written and oral communication skills.
• Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Ability to independently problem solve, maintain confidentiality, and pay attention to detail.
• Excellent ability to organize, multi-task, prioritize, and follow-through.

Benefits

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences.

Pay

$63,320.00 - $75,940.00