Senior Administrative Liaison

Full time, day shift position located at 319 S. Manning Blvd in Albany.

About the Role

The Senior Administrative Liaison performs and coordinates administrative and secretarial duties for specialty practices, providing support to practice physicians and senior staff. This role includes backup reception coverage, managing incoming calls, and acting as the lead liaison between partnering hospitals and surgical scheduling for outpatient or inpatient procedures.

Responsibilities

• Collaborate with site management on performance and policy adherence
• Assist in training new colleagues based on expectations
• Manage daily staffing needs in coordination with office and float pool managers
• Display leadership qualities and serve as a mentor and role model to all colleagues
• Act as the lead liaison between partnering hospitals and surgical scheduling for procedures
• Ensure distribution of work throughout the team to meet daily scheduling needs
• Provide administrative and secretarial support for practice physicians and staff
• Assist in greeting outpatients and handling incoming calls

Requirements

• High School Diploma or equivalency
• Strong leadership skills
• Familiarity with physician's office procedures
• Surgical scheduling experience
• Good oral communication and interpersonal skills
• Working knowledge of word processing, spreadsheets, Excel, and graphics

Benefits

• Strong orientation program
• Generous tuition allowance and career development opportunities
• Regular business hours (Monday – Friday)

Pay

Pay range: $21.20 - $28.55 per hour, based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may vary based on location.