Senior Administrative Associate

Essential Job Functions/Job Duties And Responsibilities

• Perform job duties from the assigned campus or work location.
• Perform duties including answering phones, responding to phone/in person/email inquiries, screening calls, and handling related issues.
• Provide general office management and clerical assistance with copying, printing documents, filing, maintaining records, making phone calls, and processing incoming/outgoing mail, FedEx and UPS.
• Utilize various computer applications including but not limited to, Outlook Email and Calendar, Excel, PowerPoint, Word, BANNER, and SciQuest.
• Initiate and process office purchases, requisitions, monthly purchase reconciling, and payment services.
• Maintain the academic sections of the college catalog in Acalog.
• Provide coverage and support for various divisions within Academic Affairs and Workforce Development.
• Maintain policy and procedure manuals for Academic Affairs, such as faculty handbook and day to day procedures.
• Assess inquires directed to the Division and determine the proper course of action, and delegate to the appropriate individual to manage the response.
• Prepare routine correspondence, reports, contracts, forms, and other documents.
• Greet and assist visitors and callers by providing information and/or directing them to the appropriate person.
• Serve as a receptionist for the office area.
• Assist with assembling information for various reports and projects.
• Keep appointment schedule, arranging meetings and interviews as necessary.
• Make arrangements and prepare for travel, conferences, appointments, special events or other business activities.
• Analyze and interpret directives, policies, procedures, guidelines, etc.
• Determine type of data, forms, records, or methods needed and collect and/or compile data.
• Compose routine and non-routine correspondence independently.
• Develop and maintain personnel, financial, statistical and other records.
• Maintain and order office supplies and other materials as needed.
• Cookbook work flow among offices or departments.
• May supervise student workers and/or temporary employees.
• Performs other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Two (2) years’ experience in administrative support.
• Proven ability to effectively organize, prioritize and perform multiple job functions, balance conflicting priorities, meet deadlines with short turn-around times and manage changing situations.
• Proficiency with word processing, spreadsheets, and presentation software.

Preferred Qualifications

• Associate’s degree from an accredited institution.
• Certified Administrative Professional Certification (CAP).
• Experience with Acalog.
• Experienced in preparing documents, reports and presentations.
• Experience with SciQuest and Banner.