Senior Administrative Assistant

Essential Duties And Responsibilities

• Provides exceptional customer service for incoming telephone calls and clients coming into the bank
• Schedule and organize meetings, travel, conferences and department activities for all members of the region
• Perform duties such as maintaining Salesforce data, financial record keeping, coordination of meetings and conferences, ordering supplies, and working on special projects
• Assemble highly confidential and sensitive information
• Create and develop agendas and visual presentations for the team
• Sort and distribute mail, draft written response or replies by phone or e-mail when necessary
• Act as a liaison with other departments and outside agencies, including IT, Facilities and HR
• Handle confidential and non-routine information and explains policies when necessary
• Work independently and within a team on special non-recurring and ongoing projects

Qualifications

• Team-oriented, possess a positive attitude and work well with others
• Excellent interpersonal and customer service skills
• Strong organizational skills and detail-oriented with high degree of accuracy
• Strong written and oral communication skills
• Strong math and problem solving skills
• Maintain confidentiality of client transactions and bank records
• Good phone voice with professional and well-groomed appearance
• Operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
• Thorough knowledge of bank operations, products and services offered at the bank

Education And/or Experience

• A high school diploma or equivalent required
• An associate’s degree a plus
• 5+ years of related experience

Computer And Software Skills

• Skilled in operation of a personal computer, including advanced Microsoft Office
• Bankway
• Salesforce
• Google Mail