Senior Administrative Assistant

About the role

The Senior Administrative Assistant provides administrative support to the Market Leader and designated Agency Managers. This role requires 3-5 years of related experience and proficiency in MS Office and Avature/recruiting software, AMS/CRM marketing system.

Responsibilities

• Reports to a Market Leader and exercises discretion and independent judgment.
• Directs inquiries to the appropriate person to ensure client satisfaction.
• Completes administrative tasks, such as preparing for morning meetings, agent interviews, client visits, etc.
• Coordinates and assists with agent referrals and on-site recruiting.
• Tracks, monitors, and updates interview availability, all interview dispositions, and onboarding using applicant tracking software and other company systems.
• Guides new agents through the onboarding process in a timely manner.
• Provides feedback to candidates regarding next steps and requirements connected to appointment as an agent and assists with regular follow-ups to keep agents engaged as needed.
• Schedules new agent training (AmeriLife University).
• Attends regular recruiting training calls to keep up with best practices, system, and process training.
• Assists with a variety of sales activities including meeting scheduling, seminars, maintenance, and distribution of sales materials, including required follow-up with prospective clients and policy holders.
• Orders office supplies as needed and schedules maintenance for office repairs, tracks office expenses, and performs basic reconciliation of monthly expenses.
• Generates and distributes reports, spreadsheets, presentations regarding recruiting and sales results including agency production and agents' activity.

Qualifications

• Proficient in MS Office: Word, Excel, Outlook.
• Proficient in Avature (recruiting software) and AMS (CRM / marketing system).
• Requires 3-5 years of related experience.
• Knowledge, skills, and abilities include: ability to work independently, multi-task, and handle confidential information; professional demeanor; excellent written and verbal communication skills; excellent organizational and prioritization skills.

Benefits

AmeriLife offers a comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

What AmeriLife Offers

AmeriLife offers a comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

Pay

Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law.

Background Screening

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law.