Senior Administrative Assistant (Administrative Support Assistant III) - Personal Loans

About the role

This pivotal role supports multiple executives, ranging from Director to Managing Vice President level, within a fast-paced, tech-savvy environment and contributes significantly to a well-run, efficient, productive, and happy team.

Responsibilities

• Strategic Calendar Management: Prioritizing complex scheduling requests and adjusting to frequent last-minute changes.
• Detailed Travel Coordination: Handling travel arrangements and creating timely expense reports.
• Active Team Support: Driving key team activities and events (such as all-hands meetings and social events) to promote a fun and team-oriented work environment.
• Communication & Ambassadorship: Circulating information, answering questions, and acting as a team ambassador, fostering strong relationships with other Administrative Assistants and teams.

Requirements

• Flexibility & Adaptability: Quick thinking and adjusting to constantly changing demands and priorities.
• Resourcefulness & Autonomy: Proactively solving complex problems using strong judgment and influencing skills.
• Detail-Oriented & Communication Skills: Maintaining exceptional attention to detail in all tasks and demonstrating strong written and verbal communication skills to ensure clarity and professionalism.
• Teamwork Mindset: Actively partners with Administrative Assistants and other colleagues, fostering collaboration both within and outside the immediate team.

Qualifications

• Basic Qualifications: High School Diploma, GED or equivalent certification. At least 2 years of Administrative experience. At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace.
• PREFERRED Qualifications: Associates Degree. At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment. At least 3+ years of calendar management supporting multiple executives. At least 1+ year of meeting and event planning experience. Experience utilizing AI tools such as Gemini, CoPilot, Claude or other AI solutions. Experience setting up video conference and Zoom/Skype technology for meeting users. Experience planning ahead and managing time effectively. Excellent written and verbal communications. Excellent organizational skills.

Benefits

At Capital One, you will find a supportive environment that inspires a can-do-anything spirit. Better still, you will find managers who empower you to achieve your best in all areas of your life.

Pay

Salaries for Admin Support Assistant III positions vary by location. For example, in McLean, VA, the salary range is $80,900 - $92,300, and in Richmond, VA, it ranges from $73,500 - $83,900. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Schedule

The role is expected to accept applications for a minimum of 5 business days. No agencies please.