Senior Accounts Receivable Administrator

Primary Responsibilities

• Review and research a high volume of transactions, identifying root causes of discrepancies and recognizing solutions.
• Document issues and report to management.
• Provide customer service regarding collection issues.
• Maintain assigned accounts - handle customer calls, account adjustments/refunds, and customer reconciliations.
• Resolve client discrepancies and short payments.
• Accountable for reducing delinquency for assigned portfolio, including regular collection calls and correspondence to customers.
• Work with customers and internal employees in the pursuit and resolution of collection matters, including legal collections and troubled status.
• Perform other projects and duties as assigned.

Qualifications & Requirements

• H.S. Diploma/GED required, Associates Degree preferred in Accounting, Finance, or related field.
• 3-5 years of Accounts Receivable, Reconciliation, and/or Collections experience.
• Demonstrated knowledge in researching and reconciling techniques.
• Experience in reading and interpreting contracts (leases).
• Proficiency working with Great Plains preferred.
• Advanced proficiency working with Microsoft Office Suite software, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.

Physical Demands

• Ability to stoop, bend, kneel or crouch.
• Ability to stand, walk and sit.
• Ability to reach with hands and arms.
• Visual ability correctable to 20/20.
• Sitting up to 90% of the day.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
• Ability to lift up to 15 pounds.

Work Environment

• Office/Cubicle workspace.
• Moderate noise level.