Senior Account Supervisor, Technology

About the Role

As a Senior Account Supervisor, Technology at Zeno, you will lead integrated communications programs for a portfolio of B2B and consumer technology clients. Working closely with clients, senior leaders and cross-functional teams, you will develop and execute strategies spanning integrated storytelling, executive visibility, reputation management, influencer engagement, and product launches. This role is ideal for a communications professional who enjoys both strategic thinking and hands-on leadership.

Responsibilities

• Serve as a trusted day-to-day client contact, providing recommendations, anticipating needs and leading the execution of communications programs across multiple accounts.
• Help develop and lead earned media and executive visibility strategies, including thought leadership, media outreach, spokesperson preparation and key communications moments.
• Partner across disciplines to develop compelling narratives, messaging and communications materials that engage business, media and stakeholder audiences.
• Oversee client workstreams, budgets, timelines and deliverables while ensuring high-quality execution and strong collaboration across integrated teams.
• Help lead and mentor junior team members while fostering a collaborative environment where people can learn, grow and do their best work.
• Contribute to new business opportunities, cross-practice pitches and organic growth initiatives while helping strengthen Zeno's Corporate Affairs capabilities.

Requirements

• 6+ years of experience in technology and/or corporate communications.
• Burgeoning ability to provide strategic recommendations and build trusted relationships with client stakeholders.
• Experience running point on client workstreams and managing projects from strategy through execution.
• Strong understanding of earned media, executive visibility, thought leadership and stakeholder communications.
• Proven success building relationships with business, trade and industry media and securing meaningful coverage.
• Exceptional writing, editing and presentation skills, with experience developing strategic recommendations, messaging and client-facing materials.
• Strong project and account management skills, including experience managing budgets, timelines and multiple client priorities.
• Experience mentoring, coaching and providing feedback to junior team members.
• Ability to think strategically and creatively about complex business and communications challenges.
• Collaborative and adaptable mindset with a curiosity for learning new industries and contributing ideas.

Preferred Qualifications

• Experience contributing to new business pitches or organic client growth.
• Experience working with integrated communications teams and disciplines.

Pay

$105,000 – $125,000 USD/year. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.

Benefits

• Health & Wellness: Medical, dental and vision insurance with prescription plans; short- and long-term disability.
• Mental Health: Paid Headspace subscription, employee assistance program with mental health providers and other services.
• Work/Life Balance: Generous vacation, paid holidays and self-care time; employee resource groups.
• Financial Wellness: 401(k) plan, pre-tax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• ZenoFit: Monthly allowance for activities that bring joy and support health.