Senior Account Supervisor, Brand

About the Role

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients.

Responsibilities

• Serve as a trusted day-to-day client contact, managing communications programs, providing recommendations, and ensuring exceptional client service across multiple accounts.
• Develop messaging, content, and communications programs that support brand and business objectives.
• Lead media relations programs, including outreach planning, spokesperson preparation, media materials development, and relationship-building with key journalists.
• Partner with internal teams and external stakeholders to execute integrated communications initiatives, events, and campaigns across traditional and emerging channels.
• Contribute to agency growth through client expansion opportunities and participation in cross-practice and cross-office new business efforts.
• Mentor, coach, and support junior team members by providing guidance, feedback, delegation, and opportunities for professional growth.
• Oversee account budgets, timelines, resources, media plans, and deliverables, ensuring programs are delivered successfully, on budget, and to a high standard.

Requirements

• 6+ years of experience in public relations, communications, brand marketing, or related fields within an agency or fast-paced communications environment.
• Strong media relations experience, with a track record of building journalist relationships, securing earned coverage, and supporting executive visibility programs.
• Experience developing and executing communications programs that support brand and business objectives.
• Strong writing, editing, and presentation skills, with experience developing client-facing materials.
• Strong project management and organizational skills, with the ability to manage multiple priorities, stakeholders, budgets, and deadlines simultaneously.
• Experience mentoring and developing junior team members while fostering a collaborative, high-performing team environment.
• Curious, solutions-oriented, and comfortable navigating complex communications challenges while building strong client relationships.

Preferred Qualifications

• Experience contributing to integrated campaigns spanning earned, owned, social, executive visibility, or reputation management programs.
• Experience supporting business development, client growth initiatives, or new business pitches.

Pay

Pay Range: $100,000 - $125,000 USD/yr. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. Other rewards may include annual bonuses.

Benefits

• Medical, dental, and vision insurance with prescription plans, as well as short and long-term disability.
• Mental health support through the "Be Kind to Your Mind" program, including a paid subscription to Headspace and access to mental health providers and other services.
• Employee resource groups for sharing and support.
• Generous vacation, paid holidays, and self-care time.
• 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance, and free access to a certified financial coach.
• Monthly allowance through the ZenoFit program to fund personal activities that bring joy and promote health.