Senior Account Sales Representative

About the role

At Spectrum, you will sell Spectrum products and services to individuals living in multi-dwelling units (MDU) properties with 50+ doors. You will spend your days selling through door-to-door solicitation, lobby events, and building strong relationships with property managers.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Maintain a well-informed knowledge base of competitors activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions
• Attend and actively contribute to sales meetings and training programs
• Generate incremental revenue from existing customers by adding new/additional services
• Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policies and guidelines

Requirements

• One year of experience in sales or customer service
• Valid driver's license with a satisfactory driving record
• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel to and from assigned territories and company facilities using a reliable personal vehicle
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices, and computer software applications

Qualifications

• High School Diploma or equivalent work experience

Skills

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals; knowledge of cable or telecommunications services; experience with consumer education of products and services; success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Benefits

• Comprehensive, paid training on winning sales techniques, products, and services
• Competitive starting wages with opportunities to increase earnings as you grow
• High-quality and affordable health and insurance benefits
• Market-leading retirement plan with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan
• Employee Stock Purchase Plan for purchasing shares of Charter stock and receiving a company matching grant of additional Charter Restricted Stock Units based on years of service
• Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live
• Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more through our Education Benefit

Pay

The base pay for this position generally is between $27,600.00 and $45,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Schedule

Flexible schedule to accommodate evenings and weekends, with variable hours including weekends, holidays, and split days off.