Senior Account Sales Representative
About the role
Goal-oriented. Self-motivated. Tenacious. Sounds like you? If so, a career as a Multi-Tenant Account Sales Representative at Spectrum may be right for you. With an entrepreneurial spirit and passion for people, you can achieve your financial and career goals here.
At Spectrum, we keep millions of customers connected across our footprint. Our products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.
Responsibilities
- Sell products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.
- Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio.
- Solicit residential customers through door-to-door solicitation, lobby events and by building/maintaining strong relationships with property management.
- Generate incremental revenue from existing customers by adding new/additional services.
- Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved.
- Maintain a well-informed knowledge base of competitors’ activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions.
- Attend and actively contribute to sales meetings and training programs.
- Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting.
- Collect and account for funds and provide receipts according to Company policies and guidelines.
Requirements
- Minimum of one year of experience in sales or customer experience.
Qualifications
- High School Diploma or equivalent work experience.
- Knowledge of cold call sales skills, persuasion, and clear communication skills.
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
- Ability to work outside for extended periods in any season and/or during inclement weather.
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
- Valid driver's license with a satisfactory driving record within Company required standards.
Skills
- Knowledge of communications technologies and services, with an emphasis on data networking fundamentals.
- Knowledge of cable or telecommunications services.
- Experience with consumer education of products and services.
Benefits
- Competitive Compensation
- Supporting Well-Being
- Market-Leading Retirement Plan
- Employee Stock Purchase Plan
- Free & Discounted Products
- Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Pay
The base pay for this position generally is between $27,600.00 and $45,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Schedule
Multi-Tenant Account Sales Representatives can work during evenings and weekends (when our customers are home), so flexibility is key. You’ll have the autonomy to manage your time and prioritize tasks to maximize your earnings potential.
Benefits
- Comprehensive, paid training on our winning sales techniques, products, and services.
- Technology to help you reach your goals.
- Virtual classroom training and face-to-face training sessions.
- Ongoing product updates to keep you connected to our evolving Spectrum products.