Senior Account Manager - Remote - USA

About the role

We are seeking a Senior Account Manager to architect and lead the strategic growth of our most significant enterprise portfolios. This is a high-impact role, part manager, part strategist, and part revenue driver. You will not just "manage" accounts; you will define the roadmap for scaling our presence across the Fortune 500 and mid-market landscapes.

What You'll Do

• Own a Book of Business
  • Manage a set of enterprise and mid-market accounts, serving as the primary point of contact and overall owner for each relationship.
  • Own-account P&L: revenue growth, margin, and forecasting for your accounts.
  • Develop and execute account plans with clear targets, tactics, and timelines.
• Land & Expand
  • Drive expansion within existing clients through proactive origination: new projects, new teams, new capabilities.
  • Identify and qualify growth opportunities across AI, data, custom software development, staffing, and advisory/consulting, and build comprehensive account plans.
• Technical Leadership & Delivery Oversight
  • Act as the account lead: understand client architectures, roadmaps, and constraints.
  • Work with delivery teams to ensure high-quality implementation, client satisfaction, and repeatable success.
• Client Partnership & Stakeholder Management
  • Build strong relationships with technical buyers (CTO, VP Engineering, Heads of Data/AI) and non-technical buyers (Product, Marketing, Operations, Business leaders).
  • Lead regular QBRs and strategy sessions, ensuring we’re bringing ideas, not just responding to requests.
  • Navigate complex organizations, understand decision-making dynamics, and orchestrate the right stakeholders on both sides.

Who You Are

• Experienced Account Owner: 6+ years in technical account management, client partner, or similar roles in tech consulting, digital services, or software engineering environments.
• Proven experience growing accounts, ideally both mid-market and large enterprise.
• Technically Fluent Background in software engineering, solution architecture, or delivery is a strong plus.
• Able to translate between business goals and technical implementation.
• Growth-Oriented & Entrepreneurial Track record of proactive origination: you don’t just wait for RFPs; you bring ideas and shape demand.
• Data-driven about accounts: you know your numbers, your pipeline, and your trends.
• Creative and scrappy in finding ways to deliver value and open new work.
• Strong Communicator & Relationship Builder Excellent communication skills with both technical and non-technical audiences.
• Comfortable presenting to senior stakeholders and leading cross-functional conversations.
• Natural relationship builder who can build trust quickly and maintain it over the years.
• Consulting Mindset Understands consulting/advisory-style work and how to structure engagements.
• Knows how to scope, sell, and deliver technology implementation and advisory projects.

What We Offer

• Competitive Salary.
• Paid Time Off (vacation, sick leave, parental leave, holidays).
• 100% remote work.
• The ability to work with leading startups and Fortune 500 companies.
• Health, dental, and vision insurance.
• 401(k) w/ 4% match.
• Ample opportunity for career advancement.
• Continuing education opportunities.

Benefits

• 4.2-star rating on Glassdoor.
• Net Promoter Score of 68, twice the industry average.

Schedule

The position offers full-time, remote work.

Pay

Salary is competitive and negotiable based on experience and qualifications.